Ensure brand consistency across all your customer touchpoints and provide a unified experience to your prospects and customers. With Velaro you can design your chat launcher to match your company's branding colors, images, and attributes.
You can access these settings here: https://app.velaro.com/#/admin/design/designer
Launcher Screen
Change the options for the inline chat icon. There are tabs for Available, Unavailable, and Chatting options
- Border radius: Round or square the icon
- Icon: Change the chat bubble to another image like your logo
- Text: Text will show to the right of the icon, phrases like "Live Chat" or "Chat Now" can be added
- Sliders: use these to adjust icons
- Font size
- Icon height
- Icon width
- X Position
- Y Position
- Padding
- Background color
- Text color
To deploy the inline chat
Once you are done designing your chat widget and chat launcher, follow the following steps:
Step 1:
Go to the upper left drop down menu and click 'Actions'. Scroll down and go to ‘Deploy’.
Step 2:
Select the Inline option and copy the code presented:
Step 3:
Paste the code before the end body tag or your website's HTML.
For additional deployment options and instructions go to Deploying Live Chat To Your Website