Sign In

Browser Login

Simply Navigate to https://app.velaro.com and enter your credentials to login.

 

ControlDescription
User IDEnter your email address
PasswordEnter your password
Sign InClick to submit your credentials and sign in
Need DetailsLinks to the Velaro Knowledge base
Forgot password

Opens a form to submit your email address to set a new password.

You will be sent an email with instructions to reset your password.

SSO User?

For enterprise customers with SSO system integration.

Enables users to enter their email address and use the same password credentials as their enterprise network login settings.

 

 

Desktop Application for Windows

If you have not yet installed the Velaro desktop, you may download it from https://desktop.velaro.com/ and follow the installation instructions.

Once installed, Click the Start Menu, find and select the Velaro Desktop icon

Log in as indicated using your user email and password

 

The Screen is a mirror of the web application with two exceptions, File and Window options located within the application frame. 
 


File> Settings

 

  • Desktop application version information is located here
  • Users can enable or disable the Auto-idle function.

Auto-idle function

This function will automatically set a user to unavailable if there is no activity on the desktop during the timeframe specified. 

Window


 Allows the user to either refresh their screen or open developer tools for troubleshooting.


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