Knowledge Base Overview

Build a library of knowledge about your business with the Velaro Knowledge Base.

Features at-a-glance

Home PageSearchArticle Viewer
Home Page
Search Results
View Article with TOC
Customize the home page header, styles and content. See Home PageSearch article content and keywords, and view results.  View article with TOC Navigator. See Article Viewer
Article ManagerArticle EditorTopic Organizer
All Articles
Create New Article


Categories and Topics
Edit article, last edit, published status, view count, user rating, preview article.Add and edit title, slug, topic, description, display priority, content, search tags, and publish status. See Article EditorAdd, edit, and organize categories on the home page; associate topics to priority, modify topic order. See Topics and Categories
Knowledge Base ChatChat Search WidgetKnowledge Base Chatbot
Chat in the Knowledge Base
In-Chat Knowledge Base Search
Knowledge Base Chatbot
 Enable chat on the Knowledge BaseSearch the Knowledge base with a self-service chat widget. See Chat search widgetEnable a chatbot automated assistant for the Knowledge Base
Article Sitemap
Settings for the Knowledge Base
Hierarchical display of categories and topics with links to articles. See Site MapCustomize the portal to your brand. See Knowledge Base Settings 

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