Velaro Knowledge Base Overview
Build a library of knowledge about your business with the Velaro Knowledge Base.
Features at-a-glance
| Home Page | Search | Article Viewer |
| Customize the home page header, styles and content. See Home Page | Search article content and keywords, and view results. | View article with TOC Navigator. See Article Viewer |
| Article Manager | Article Editor | Topic Organizer |
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| Edit article, last edit, published status, view count, user rating, preview article. | Add and edit title, slug, topic, description, display priority, content, search tags, and publish status. See Article Editor | Add, edit, and organize categories on the home page; associate topics to priority, modify topic order. See Topics and Categories |
| Knowledge Base Chat | Chat Search Widget | Knowledge Base Chatbot |
| Enable chat on the Knowledge Base | Search the Knowledge base with a self-service chat widget. See Chat search widget | Enable a chatbot automated assistant for the Knowledge Base |
| Sitemap | Settings | |
| Hierarchical display of categories and topics with links to articles. See Site Map | Customize the portal to your brand. See Knowledge Base Settings |