Knowledge Base Portal Settings

Configure the appearance and functionality of your Velaro Knowledge Base portal with customizable branding, navigation, and live chat options. This guide outlines all portal settings for a fully branded support experience.

Knowledge base portal settings.
1Company nameDisplay your company name
2LogoUpload your company logo.
3Return link textCustomize the label on the button to return to your company website.
4Return link URLCustomize URL for return to website button.
5Theme colorCustomize the color of the knowledge base header and footer
6Header textCustomize the header text on the knowledge base homepage
7Enable live chatEnable live chat on the knowledge base and assign a group to handle knowledge base conversations and self-service tools

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