Knowledge Base Portal Settings
Configure the appearance and functionality of your Velaro Knowledge Base portal with customizable branding, navigation, and live chat options. This guide outlines all portal settings for a fully branded support experience.
1 | Company name | Display your company name |
2 | Logo | Upload your company logo. |
3 | Return link text | Customize the label on the button to return to your company website. |
4 | Return link URL | Customize URL for return to website button. |
5 | Theme color | Customize the color of the knowledge base header and footer |
6 | Header text | Customize the header text on the knowledge base homepage |
7 | Enable live chat | Enable live chat on the knowledge base and assign a group to handle knowledge base conversations and self-service tools |