Build your own AI agent, automation, or integration on top of the same skill library Velaro's own bot uses - over your live account data, authenticated with a key you generate yourself.

_Generated 2026-08-14 from the live skill registry - this list always matches what's actually callable._

Authentication

1. In the Velaro Admin console, go to Integrations → API Access (or ask Moshky "create me an API key") and generate a key. Keys are shown once, in the form vel_live_xxxxxxxxxxxxxxxx - store it somewhere safe.
2. Send it on every request as a Bearer token:

Authorization: Bearer vel_live_xxxxxxxxxxxxxxxx

1. Your key is scoped to your own site - every call only ever sees and acts on your own account's data.
2. Optional: keys can be scoped to specific skill categories (e.g. only Shopify) at creation time, and can have an expiration date. Revoke a key any time from the same page - revocation is instant.

The two endpoints

Everything is JSON-RPC 2.0 over plain HTTPS - no SDK required.

GET /mcp/v1/tools/list - returns every tool your plan and key scope currently allow. Free to call, doesn't count against your monthly quota.

{
  "tools": [
    {
      "name": "shopify_get_order",
      "displayName": "Get Order (Shopify)",
      "category": "Shopify",
      "description": "Look up a specific Shopify order by order number.",
      "inputSchema": {
        "name": "shopify_get_order",
        "description": "...",
        "input_schema": {
          "type": "object",
          "properties": {
            "order_number": {
              "type": "string"
            }
          },
          "required": [
            "order_number"
          ]
        }
      }
    }
  ]
}

POST /mcp/v1/tools/call - executes one tool.

{
  "jsonrpc": "2.0",
  "id": "1",
  "method": "tools/call",
  "params": {
    "name": "shopify_get_order",
    "arguments": {
      "order_number": "1234"
    }
  }
}

Response shape:

{
  "jsonrpc": "2.0",
  "id": "1",
  "result": {
    "content": [
      {
        "type": "text",
        "text": "{...tool output...}"
      }
    ]
  }
}

Rate limits & quota

Skill Gateway usage is metered separately from your chat widget's conversation volume:

• Monthly quota: every successful tools/call counts once against your plan's MCP API limit (MaxMcpSkillCallsPerMonth). This is a distinct counter from your Conversations quota - calling the API does not consume, and is not limited by, your chat volume, and vice versa.
• Burst rate limit: calls also share the same per-minute burst limiter as your live bot's own skill calls. If you exceed it, you'll get an HTTP 429 with the current rate and limit - back off and retry.
• Over monthly quota: returns HTTP 429 with your current usage and cap. Upgrade your plan to raise the limit.
• GET /mcp/v1/keys (with your session, not your API key) shows your current monthlyLimit and monthlyUsed at a glance.

Available tools

Tools are grouped by category below. Read tools are available on every plan; Write tools (create/update actions) require the Advanced AI Skills entitlement noted per-tool. Some tools additionally require the underlying integration to be connected on your account (e.g. Shopify tools require a connected Shopify store).

Accela

Tool	Description	Tier	Plan
accela_add_record_comment	Add a comment or additional information to an existing Accela record (permit, license, or 311 service request). The comment becomes part of the public record and is visible to agency staff.	Write	Professional+
accela_create_contact	Create a new citizen or contractor contact in Accela.	Write	Professional+
accela_create_record	Create a new Accela permit, license, or service request on behalf of a citizen.	Write	Professional+
accela_create_service_request	Submit a 311 citizen service request to Accela. Use for reporting potholes, broken streetlights, graffiti, abandoned vehicles, noise complaints, illegal dumping, sidewalk damage, and other municipal issues.	Write	Professional+
accela_get_agency_info	Get agency contact info, office hours, and general information from Accela.	Read	Professional+
accela_get_contact	Get full details for an Accela contact by ID — name, address, phone, email, licenses.	Read	Professional+
accela_get_contact_addresses	Get all addresses linked to an Accela contact — home, business, and mailing addresses.	Read	Professional+
accela_get_contact_licenses	Get professional licenses for an Accela contact — contractor, business, and professional certifications.	Read	Professional+
accela_get_contact_records	Get all Accela records (permits, licenses) associated with a specific contact.	Read	Professional+
accela_get_fees	Get the fee schedule for an Accela permit or license record. Returns each fee item with description, amount due, amount paid, and outstanding balance.	Read	Professional+
accela_get_inspection_types	List all inspection types available for scheduling in this Accela agency.	Read	Professional+
accela_get_parcel_info	Look up property/parcel info in Accela by street address or APN — owner, zoning, land use, and associated permits.	Read	Professional+
accela_get_record	Get full details for an Accela record (permit, license, case) by record ID.	Read	Professional+
accela_get_record_conditions	Get holds, conditions, or flags placed on an Accela permit that are blocking approval or issuance.	Read	Professional+
accela_get_record_contacts	Get all contacts on an Accela record — applicant, owner, contractor, and other parties.	Read	Professional+
accela_get_record_documents	List documents attached to an Accela permit — plans, certificates, inspection reports.	Read	Professional+
accela_get_record_inspections	List all inspections for an Accela permit — scheduled, completed, and results.	Read	Professional+
accela_get_record_status	Get the current workflow status and pending tasks for an Accela permit or license application.	Read	Professional+
accela_get_record_types	List all Accela record types available in this agency — permit types, license types, service request types.	Read	Professional+
accela_get_record_workflow	Get workflow tasks and completion status for an Accela permit — what's done, pending, and upcoming.	Read	Professional+
accela_get_service_request_status	Check the status of a 311 citizen service request in Accela. Returns current status, assigned crew, estimated resolution, and any public comments from the agency.	Read	Professional+
accela_get_service_request_types	Get the list of available 311 service request categories configured for the agency in Accela. Returns issue types such as Pothole, Street Light Outage, Graffiti, Abandoned Vehicle, Noise Complaint, etc. — whatever the agency has enabled.	Read	Professional+
accela_schedule_inspection	Schedule a new inspection for an Accela permit or construction record.	Write	Professional+
accela_search_by_address	Find all Accela records (permits, licenses, cases) for a specific property address.	Read	Professional+
accela_search_contacts	Search Accela citizen contacts by name, email, or license number.	Read	Professional+
accela_search_professionals	Search Accela for licensed professionals — contractors, architects, engineers — by name, license number, or type.	Read	Professional+
accela_search_records	Search Accela permits, licenses, and civic records by keyword, type, status, or address.	Read	Professional+
accela_search_service_requests_by_address	Search for open 311 service requests at or near a given address. Returns a list of recent reports with type, status, and submission date — useful for showing citizens that their issue is already being tracked or to find related requests.	Read	Professional+
accela_update_contact	Update an Accela contact's email, phone, or address.	Write	Professional+
accela_update_record	Update an existing Accela record — change its status or description.	Write	Professional+

Accounting

Tool	Description	Tier	Plan
qbo_create_customer	Create a new customer in QuickBooks Online.	Write	Professional+
qbo_get_balance	Get the current outstanding balance for a QuickBooks customer.	Read	Professional+
qbo_get_customer	Get a QuickBooks customer's full profile by their ID.	Read	Professional+
qbo_get_estimates	Get estimates/quotes for a QuickBooks customer.	Read	Professional+
qbo_get_invoice_detail	Get full details for a specific QuickBooks invoice by invoice ID.	Read	Professional+
qbo_get_invoices	Get recent invoices for a QuickBooks customer by their customer ID.	Read	Professional+
qbo_get_payments	Get recent payments made by a QuickBooks customer.	Read	Professional+
qbo_search_customer	Search QuickBooks Online for a customer by email address.	Read	Professional+

Acuity

Tool	Description	Tier	Plan
acuity_apple_book_appointment	Fetches available Acuity appointment slots and sends a native Apple Messages Time Picker in one step.	Write	Professional+

Acuity Scheduling

Tool	Description	Tier	Plan
acuity_book_appointment	Book a new appointment in Acuity Scheduling for the customer.	Write	Professional+
acuity_cancel_appointment	Cancel an existing appointment in Acuity Scheduling. Always confirm with the customer before calling this.	Write	Professional+
acuity_check_availability	Get available booking time slots for a specific appointment type on a given date.	Read	Professional+
acuity_get_appointment	Get full details for a specific Acuity appointment by ID.	Read	Professional+
acuity_get_appointment_types	List all active appointment types available for booking in Acuity Scheduling.	Read	Professional+
acuity_get_appointments	Look up upcoming appointments in Acuity Scheduling, optionally filtered by customer email.	Read	Professional+

Airtable

Tool	Description	Tier	Plan
airtable_create_record	Create a new record in an Airtable table.	Write	Professional+
airtable_find_contact	Find a contact in Airtable by email or phone number.	Read	Professional+
airtable_get_record	Get a specific Airtable record by record ID.	Read	Professional+
airtable_list_bases	List all Airtable bases available to the configured access token.	Read	Professional+
airtable_list_tables	List all tables and their fields in an Airtable base.	Read	Professional+
airtable_search_records	Search Airtable records using a filterByFormula expression.	Read	Professional+
airtable_update_record	Update specific fields on an existing Airtable record.	Write	Professional+

Appointments

Tool	Description	Tier	Plan
appointments_book	Books an appointment on the site's connected calendar. Call after appointments_find_open_slots returned a slot the customer chose.	Write	Professional+
appointments_find_open_slots	Returns available appointment slots merged across every connected calendar (Outlook / Microsoft Bookings / Calendly). Use before appointments_book.	Read	Professional+
appointments_manage	Reschedules (intent=reschedule + new start) or cancels (intent=cancel) an existing appointment booked via appointments_book.	Write	Professional+

BigCommerce

Tool	Description	Tier	Plan
bigcommerce_add_order_note	Adds an internal staff note to a BigCommerce order. Notes appear in BigCommerce admin and are not visible to customers.	Write	Enterprise
bigcommerce_apply_coupon	Apply a coupon code to a BigCommerce cart. Requires a cart ID from a previous bigcommerce_create_cart call. Use to offer discounts to hesitating customers or complete abandoned cart recovery.	Write	Enterprise
bigcommerce_check_pricing	Checks customer-group-specific pricing for a BigCommerce product. For B2B wholesale or tiered accounts, returns the price that specific customer would pay based on their account group.	Read	Enterprise
bigcommerce_check_stock	Check real-time stock levels for a BigCommerce product by name. Returns stock status, quantity, and urgency messaging when stock is low.	Read	Enterprise
bigcommerce_compare_products	Compare two BigCommerce products side by side — prices, inventory levels, variant counts, and key differences. When product images are available, the result includes an image_url for each product — reference it in your reply. Use when a customer asks 'what's the difference between X and Y?' or 'which is better, X or Y?'	Read	Enterprise
bigcommerce_create_cart	Create a BigCommerce cart with specific products and quantities, then return a checkout link. Use bigcommerce_search_products first to get product IDs. Confirm items and quantities with the customer before calling.	Write	Enterprise
bigcommerce_create_quote	Create a BigCommerce quote (draft order with status Incomplete) for B2B customers. Returns quote number, total, and expiry date.	Write	Enterprise
bigcommerce_customer_insights	Get deep customer intelligence from BigCommerce — lifetime value, purchase frequency,	Read	Enterprise
bigcommerce_get_abandoned_carts	Find abandoned carts for a customer by email address. Use for cart recovery workflows or when a returning customer mentions an incomplete purchase.	Read	Enterprise
bigcommerce_get_brand_products	Returns products from a specific brand in the BigCommerce catalog. Use for brand discovery queries like 'show me all Acme products' or 'what do you carry from Brand X?'	Read	Enterprise
bigcommerce_get_cart	Gets the active cart for a BigCommerce customer by email address. Returns cart total, item count, and item names.	Read	Enterprise
bigcommerce_get_categories	Browse the BigCommerce product category tree. Optionally filter by parent category.	Read	Enterprise
bigcommerce_get_custom_fields	Get custom fields for a BigCommerce product by product ID. Returns merchant-defined attributes like dimensions, materials, certifications.	Read	Enterprise
bigcommerce_get_customer	Look up a BigCommerce customer by email address to get their profile, order count, and store credit.	Read	Enterprise
bigcommerce_get_gift_certificates	Look up a BigCommerce gift certificate by code or recipient email. Returns balance, status, and expiry date.	Read	Enterprise
bigcommerce_get_invoices	Get invoice data for a BigCommerce order.	Read	Enterprise
bigcommerce_get_order	Get a BigCommerce order by order ID. Returns status, line items, total, shipping address, and tracking number.	Read	Enterprise
bigcommerce_get_orders	Retrieve recent orders for a BigCommerce customer by their internal customer ID. Use bigcommerce_get_customer first to obtain the ID.	Read	Enterprise
bigcommerce_get_price_lists	Look up BigCommerce price lists and optionally find which one applies to a customer by email. Returns price list names and currency.	Read	Enterprise
bigcommerce_get_recommendations	Returns product recommendations from the same category as a source product. Use for upselling, cross-selling, or when a customer asks for similar/alternative products.	Read	Enterprise
bigcommerce_get_refunds	Get refund and return details for a BigCommerce order.	Read	Enterprise
bigcommerce_get_reviews	Get customer reviews for a BigCommerce product. Returns average star rating, total review count, and top review highlights.	Read	Enterprise
bigcommerce_get_shipping_methods	Get available shipping methods configured in the BigCommerce store.	Read	Enterprise
bigcommerce_get_store_config	Get BigCommerce store settings including currency, locale, and contact info.	Read	Enterprise
bigcommerce_get_tracking	Get shipping and tracking information for a BigCommerce order. Returns carrier, tracking number, and tracking URL. Use when the customer asks where their order is or wants a tracking number.	Read	Enterprise
bigcommerce_get_variants	Returns all variants for a BigCommerce product — colors, sizes, styles — with per-variant SKU, price, and real-time stock level.	Read	Enterprise
bigcommerce_get_wishlist	Get a customer's wishlist items from BigCommerce.	Read	Enterprise
bigcommerce_search_orders	Find recent BigCommerce orders for a customer by email address. Returns order IDs, statuses, totals, dates, and item counts.	Read	Enterprise
bigcommerce_search_products	Search the BigCommerce product catalog by keyword. Returns product names, SKUs, prices, inventory levels, and URLs.	Read	Enterprise
bigcommerce_update_cart	Update item quantity or remove an item from a BigCommerce cart.	Write	Enterprise

Calendar

Tool	Description	Tier	Plan
ms_bookings_cancel_appointment	Cancel an existing Microsoft Bookings appointment. Always confirm with the customer before calling this.	Write	Professional+
ms_bookings_check_availability	Check available appointment slots for a service on a given date from Microsoft Bookings.	Read	Professional+
ms_bookings_check_availability_range	Get available MS Bookings appointment slots across a date range (up to 14 days).	Read	Professional+
ms_bookings_create_appointment	Create a booking appointment in Microsoft Bookings for a customer.	Write	Professional+
ms_bookings_get_appointment	Look up details for an existing Microsoft Bookings appointment by appointment ID.	Read	Professional+
ms_bookings_get_business	Get business contact information and details from Microsoft Bookings.	Read	Professional+
ms_bookings_get_services	List available booking services with duration and pricing from Microsoft Bookings.	Read	Professional+
ms_bookings_get_staff	List available staff members for booking from Microsoft Bookings.	Read	Professional+
ms_bookings_reschedule_appointment	Reschedule (move) an existing Microsoft Bookings appointment to a new date and time.	Write	Professional+

Calendly

Tool	Description	Tier	Plan
calendly_apple_book_appointment	Fetches available Calendly slots and sends a native Apple Messages Time Picker in one step.	Write	Professional+
calendly_check_availability	Get available booking slots for a Calendly event type within a date range.	Read	Professional+
calendly_create_scheduling_link	Create a Calendly scheduling link for a specific event type and return it to the customer.	Write	Professional+
calendly_get_event_details	Get full details for a specific Calendly scheduled event including invitees and join link.	Read	Professional+
calendly_get_event_types	List available Calendly event types (meeting types) configured for this account. Returns event type names, durations, and URIs needed to create a scheduling link.	Read	Professional+
calendly_get_invitee	Look up a Calendly invitee by email to see their scheduled meetings.	Read	Professional+
calendly_get_organization_members	List members of the connected Calendly organization (hosts who can accept bookings).	Read	Professional+
calendly_get_scheduled_events	Get upcoming scheduled Calendly events for the connected account.	Read	Professional+

Casino

Tool	Description	Tier	Plan
poker_add_to_waitlist	Add a player to the waitlist for a specific poker game. Use when a caller wants to get on the list, especially when calling from home before arriving at the casino.	Write	Professional+
poker_get_active_games	Get the list of poker games currently running on the casino floor. Returns game names, limits, and number of open tables. Use when a caller asks what games are available or what limits are being spread.	Read	Professional+
poker_get_jackpots	Get the current bad beat jackpot amount and any active poker promotions. Use when a caller asks about the jackpot or current promotions.	Read	Professional+
poker_get_my_position	Find a player's position on the poker waitlist by their name. Returns their position number, how many people are ahead of them, and the estimated wait time.	Read	Professional+
poker_get_tournaments	Get upcoming poker tournament information including buy-ins, start times, and registration status. Use when a caller asks about tournaments.	Read	Professional+
poker_get_waitlist	Get the current waitlist for poker games. Returns how many people are waiting and the estimated wait time. Optionally filter to a specific game or limit.	Read	Professional+

Commerce

Tool	Description	Tier	Plan
adjust_quote	Adjust an existing quote — apply discounts, add/remove items	Read	Professional+
compare_products	Compare 2–4 products side by side from catalog or pricing documents	Read	Professional+
create_quote	Create a price quote from product catalog or pricing documents	Read	Professional+
custom_commerce_call_endpoint	Call a named, customer-registered Custom Commerce Connector REST endpoint. Use endpoint_name to select which registered endpoint to call.	Read	Enterprise
get_pricing_details	Look up pricing for a specific product from catalog or pricing documents	Read	Professional+

Communications

Tool	Description	Tier	Plan
apple_booking_confirmation	Sends a booking confirmation text to the Apple Messages customer and books the event on	Write	Professional+
apple_send_3d	Sends a 3D/AR model (USDZ) into the Apple Messages thread — the customer taps it to open AR Quick Look	Write	Professional+
apple_send_auth	Sends an in-iMessage OAuth2 sign-in request. Customer signs in inside iMessage; the OAuth code	Write	Professional+
apple_send_form	Sends an Apple Messages multi-page Form for structured data collection.	Write	Professional+
apple_send_list_picker	Sends an Apple Messages List Picker — a scrollable grouped list for single or multi-select.	Write	Professional+
apple_send_quick_reply	Sends an Apple Messages Quick Reply with up to 5 tap-to-select buttons.	Write	Professional+
apple_send_rich_link	Sends an Apple Messages Rich Link — a tappable card with title, optional image, and destination URL.	Write	Professional+
apple_send_time_picker	Sends an Apple Messages Time Picker — a native appointment UI showing available time slots.	Write	Professional+
send_email	Sends an email to the customer.	Write	Professional+
send_email_link	Emails a URL/link to the contact's email address.	Write	Professional+
send_rcs	Sends a rich RCS message (branded, with optional image and buttons) to the specified phone number.	Write	Professional+
send_sms	Sends an SMS text message to the specified phone number.	Write	Professional+
send_sms_link	Sends a text message with a URL/link to the caller's phone number.	Write	Professional+

Conversation

Tool	Description	Tier	Plan
log_customer_feedback	Save customer feedback about the conversation or channel experience as a note on this conversation.	Write	Included with base bot

Dynamics365

Tool	Description	Tier	Plan
dynamics365_close_case	Dynamics 365 case (incident) GUID.	Write	Professional+
dynamics365_close_opportunity	Dynamics 365 opportunity GUID.	Write	Professional+
dynamics365_create_activity	Log a new activity (phone call, task, appointment) in Dynamics 365.	Write	Professional+
dynamics365_create_case	Create a new Dynamics 365 support case (incident).	Write	Professional+
dynamics365_create_lead	Create a new lead record in Dynamics 365 from a chat visitor's information.	Write	Professional+
dynamics365_create_note	Add a note/annotation to a Dynamics 365 record (contact, account, case, opportunity, or lead).	Write	Professional+
dynamics365_create_opportunity	Create a new Dynamics 365 opportunity record.	Write	Professional+
dynamics365_create_quote	Create a Dynamics 365 quote record. Can be associated with an existing opportunity. Returns the new quote ID.	Write	Enterprise
dynamics365_create_rma	Create a Return Merchandise Authorization (RMA) in Dynamics 365 Field Service for a returned or defective product. Links to an existing contact or account.	Write	Professional+
dynamics365_get_account	Get full Dynamics 365 account details by account ID.	Read	Professional+
dynamics365_get_account_contacts	List all contacts associated with a Dynamics 365 account.	Read	Professional+
dynamics365_get_activities	Get recent activities (calls, tasks, emails, appointments) for a Dynamics 365 entity.	Read	Professional+
dynamics365_get_case	Get full details for a Dynamics 365 support case by its ID.	Read	Professional+
dynamics365_get_contact	Get the full Dynamics 365 contact profile by contact ID.	Read	Professional+
dynamics365_get_contact_by_email	Find a Dynamics 365 contact by exact email address match.	Read	Professional+
dynamics365_get_contact_cases	Get all Dynamics 365 support cases linked to a specific contact.	Read	Professional+
dynamics365_get_contact_opportunities	Get all Dynamics 365 opportunities linked to a specific contact.	Read	Professional+
dynamics365_get_email_history	Get the email communication history with a Dynamics 365 contact. Returns subject, direction (inbound/outbound), status, and date for each email.	Read	Professional+
dynamics365_get_entity_notes	Get all notes/annotations attached to a Dynamics 365 record (contact, account, case, opportunity, or lead).	Read	Professional+
dynamics365_get_field_service_order	Retrieve a Dynamics 365 Field Service work order by ID or work order number. Returns service account, priority, status, scheduled dates, assigned technician, location, and service type.	Read	Professional+
dynamics365_get_opportunity	Get full details for a Dynamics 365 opportunity by its ID.	Read	Professional+
dynamics365_get_products	Search the Dynamics 365 product catalog by name or product number. Returns product ID, price, and description. Use when building quotes or answering pricing questions.	Read	Enterprise
dynamics365_get_rma_status	Look up the current status of a Dynamics 365 Field Service Return Merchandise Authorization (RMA) by RMA number.	Read	Professional+
dynamics365_schedule_appointment	Create a Dynamics 365 appointment for a contact. Appears in Dynamics CRM and syncs to Outlook. Confirm date/time with customer before calling.	Write	Professional+
dynamics365_search_accounts	Search Dynamics 365 for company accounts by name.	Read	Professional+
dynamics365_search_cases	Search Dynamics 365 support cases by title or case number.	Read	Professional+
dynamics365_search_contacts	Search Dynamics 365 CRM for contacts by name, email, or phone number.	Read	Professional+
dynamics365_search_leads	Search Dynamics 365 leads by name, email, or company name.	Read	Professional+
dynamics365_search_opportunities	Search Dynamics 365 for sales opportunities by name.	Read	Professional+
dynamics365_update_case	Update fields on a Dynamics 365 support case such as status or priority.	Write	Professional+
dynamics365_update_contact	Update fields on a Dynamics 365 contact record, and optionally change the contact's parent account. Pass associated_account_id to reassign the account association (accepts a GUID or account name).	Write	Professional+
dynamics365_update_lead	Update fields on a Dynamics 365 lead record. Provide the lead ID and key-value pairs of fields to update.	Write	Professional+
dynamics365_update_opportunity	Update fields on a Dynamics 365 opportunity record such as stage, value, or close date.	Write	Professional+

Email

Tool	Description	Tier	Plan
email_list_inbox	Lists recent inbound emails from connected inboxes (Gmail, Outlook, generic email). Returns subject, sender, preview, received date, and ticket id. Use this when the user asks 'what emails do you have', 'show me unread emails', or anything about the email inbox.	Read	Professional+

ERP

Tool	Description	Tier	Plan
sap_add_contact_person	Add a new contact person to a SAP business partner.	Write	Professional+
sap_add_service_call_note	Add an activity note to a SAP service call.	Write	Professional+
sap_create_activity	Log a CRM activity against a business partner in SAP.	Write	Professional+
sap_create_quotation	Create a new quotation in SAP for a business partner.	Write	Professional+
sap_create_sales_order	Create a new sales order in SAP for a business partner.	Write	Professional+
sap_create_service_call	Create a new service call (support ticket) in SAP for a business partner.	Write	Professional+
sap_get_activities	List CRM activities for a business partner in SAP by CardCode.	Read	Professional+
sap_get_ap_invoices	List open accounts payable invoices for a vendor in SAP by CardCode.	Read	Professional+
sap_get_business_partner	Get full details for a SAP business partner by card code.	Read	Professional+
sap_get_contact_persons	Get all contact persons for a SAP business partner by CardCode.	Read	Professional+
sap_get_credit_notes	List AR credit notes issued to a customer in SAP by CardCode.	Read	Professional+
sap_get_deliveries	List recent SAP delivery notes for a customer by CardCode.	Read	Professional+
sap_get_delivery	Get full details for a SAP delivery note by doc entry number, including all line items.	Read	Professional+
sap_get_goods_receipts	List goods receipt purchase orders for a vendor in SAP by CardCode.	Read	Professional+
sap_get_incoming_payments	List incoming payments received from a customer in SAP by CardCode.	Read	Professional+
sap_get_invoice	Get details for a specific SAP AR invoice by doc entry number.	Read	Professional+
sap_get_item	Get full details for a SAP item by item code, including pricing.	Read	Professional+
sap_get_open_invoices	Get all open (unpaid) AR invoices for a SAP business partner.	Read	Professional+
sap_get_orders_by_partner	Get recent sales orders for a SAP business partner.	Read	Professional+
sap_get_production_order	Get full details for a SAP production order by doc entry number.	Read	Professional+
sap_get_production_orders	List production orders for a specific item in SAP by item code.	Read	Professional+
sap_get_purchase_orders	List purchase orders for a vendor in SAP by CardCode.	Read	Professional+
sap_get_quotation	Get full details for a SAP quotation by doc entry number, including all line items.	Read	Professional+
sap_get_quotations	List recent SAP quotations for a business partner by CardCode.	Read	Professional+
sap_get_returns	List sales return orders for a customer in SAP by CardCode.	Read	Professional+
sap_get_sales_order	Get full details for a SAP sales order by doc entry number, including all line items.	Read	Professional+
sap_get_service_calls	Get recent service calls (support tickets) for a SAP business partner.	Read	Professional+
sap_get_stock	Check current stock levels for a SAP item across all warehouses.	Read	Professional+
sap_search_business_partners	Search SAP for business partners (customers/suppliers) by name, email, or phone.	Read	Professional+
sap_search_items	Search the SAP item master for products by name or item code.	Read	Professional+
sap_search_sales_orders	Search SAP sales orders by order number or customer name.	Read	Professional+
sap_search_vendors	Search for vendor/supplier business partners in SAP by name or card code.	Read	Professional+
sap_update_service_call	Update the status or resolution of a SAP service call.	Write	Professional+

FieldService

Tool	Description	Tier	Plan
jobber_create_request	Create a new service request in Jobber for a customer.	Write	Professional+
jobber_get_active_work_orders	Get all currently active (in-progress) jobs from Jobber.	Read	Professional+
jobber_get_client	Retrieve a Jobber client profile by client ID.	Read	Professional+
jobber_get_client_history	Retrieve completed job history for a Jobber client by name.	Read	Professional+
jobber_get_invoice	Get a Jobber invoice by invoice number, including balance owed and due date.	Read	Professional+
jobber_get_job	Get details for a specific Jobber job by its job number.	Read	Professional+
jobber_get_job_notes	Get technician notes recorded on a specific Jobber job.	Read	Professional+
jobber_get_outstanding_invoices	Get all unpaid invoices for a Jobber client by name.	Read	Professional+
jobber_get_payment_status	Check the payment status for a Jobber invoice by invoice number.	Read	Professional+
jobber_get_quote	Get a Jobber quote by quote number, including line items and total.	Read	Professional+
jobber_get_request_status	Get the status of a Jobber service request by its request number.	Read	Professional+
jobber_get_service_types	Get the list of service types offered by this Jobber-powered field service company.	Read	Professional+
jobber_get_team_members	Get the list of team members (technicians/staff) from Jobber.	Read	Professional+
jobber_get_upcoming_appointments	Get the next 5 upcoming scheduled appointments from Jobber.	Read	Professional+
jobber_search_clients	Search for Jobber clients by name, email, or phone number.	Read	Professional+
jobber_search_jobs	Search for Jobber jobs associated with a given client name.	Read	Professional+
servicetitan_add_job_note	Add a note to a ServiceTitan job for the technician or dispatcher.	Write	Professional+
servicetitan_create_job	Create a new service job in ServiceTitan for an existing customer.	Write	Professional+
servicetitan_get_appointments	Get upcoming ServiceTitan appointments for a customer or job.	Read	Professional+
servicetitan_get_equipment	Get installed equipment (furnace, AC, water heater, etc.) for a ServiceTitan customer or location.	Read	Professional+
servicetitan_get_invoices	Get recent ServiceTitan invoices for a customer.	Read	Professional+
servicetitan_get_job	Get ServiceTitan job details by job ID, or list recent jobs for a customer ID.	Read	Professional+
servicetitan_search_customer	Search for a ServiceTitan customer by phone, name, or email. Returns customer ID and contact details.	Read	Professional+
servicetitan_update_job_status	Update the status of a ServiceTitan job (cancel, hold, or reschedule flag).	Write	Professional+

Focus Inbox

Tool	Description	Tier	Plan
focus_configure_channel	Update Focus Inbox channel settings: priority weight, triage on/off, volume reduction, smart replies. Changes persist immediately.	Write	Professional+
focus_create_inbox_rule	Create a custom Focus Inbox tab. Filter by triage label (urgent, needs_reply, offer, fyi, waiting), channel, or topic keyword.	Write	Professional+

Hospitality

Tool	Description	Tier	Plan
cloudbeds_add_charge	Add a custom charge to a Cloudbeds reservation folio.	Write	Professional+
cloudbeds_cancel_reservation	Cancel an existing Cloudbeds hotel reservation.	Write	Professional+
cloudbeds_check_availability	Check Cloudbeds room availability for given dates and guest count.	Read	Professional+
cloudbeds_create_reservation	Create a new hotel reservation in Cloudbeds.	Write	Professional+
cloudbeds_get_amenities	Retrieve the list of amenities available at the Cloudbeds property.	Read	Professional+
cloudbeds_get_folio	Retrieve the billing folio for a Cloudbeds reservation.	Read	Professional+
cloudbeds_get_guest	Retrieve a Cloudbeds guest profile by guest ID.	Read	Professional+
cloudbeds_get_guest_history	Retrieve a guest's full reservation history from Cloudbeds.	Read	Professional+
cloudbeds_get_housekeeping_status	Retrieve today's housekeeping status from Cloudbeds, optionally for a specific room.	Read	Professional+
cloudbeds_get_packages	Retrieve all available hotel packages from Cloudbeds.	Read	Professional+
cloudbeds_get_policies	Retrieve the hotel's policies including check-in/out times and cancellation terms from Cloudbeds.	Read	Professional+
cloudbeds_get_pricing	Get pricing for a specific Cloudbeds room type for given dates.	Read	Professional+
cloudbeds_get_property_info	Retrieve general property information from Cloudbeds including name, address, and contact details.	Read	Professional+
cloudbeds_get_rate_plans	Retrieve available Cloudbeds rate plans for a given date range.	Read	Professional+
cloudbeds_get_reservation	Look up a Cloudbeds hotel reservation by reservation ID.	Read	Professional+
cloudbeds_get_room_type	Retrieve details for a specific Cloudbeds room type.	Read	Professional+
cloudbeds_process_payment	Post a payment to a Cloudbeds reservation folio.	Write	Professional+
cloudbeds_search_reservations	Search Cloudbeds reservations by guest name, email, status, or check-in date.	Read	Professional+
cloudbeds_send_confirmation	Resend a Cloudbeds reservation confirmation email to the guest.	Write	Professional+
cloudbeds_update_reservation	Update an existing Cloudbeds reservation (dates or guest count).	Write	Professional+
guesty_cancel_reservation	Cancel an existing Guesty reservation.	Write	Professional+
guesty_check_availability	Check if a Guesty listing is available for specific check-in and check-out dates.	Read	Professional+
guesty_create_quote	Generate a full booking quote for a Guesty listing, including all fees and taxes.	Write	Professional+
guesty_create_reservation	Create a new Guesty reservation for a guest with full booking details.	Write	Professional+
guesty_get_calendar	Get the day-by-day availability calendar for a Guesty listing for a given month.	Read	Professional+
guesty_get_checkin_instructions	Get check-in instructions and door access code for a Guesty reservation.	Read	Professional+
guesty_get_financial_report	Get the financial breakdown for a Guesty reservation including owner revenue and all fees.	Read	Professional+
guesty_get_guest	Retrieve a Guesty guest profile by guest ID.	Read	Professional+
guesty_get_guest_history	Get all past and upcoming reservations for a Guesty guest.	Read	Professional+
guesty_get_house_rules	Get house rules, policies, and check-in/out times for a Guesty listing.	Read	Professional+
guesty_get_listing	Get full details of a Guesty property listing including amenities, capacity, and pricing.	Read	Professional+
guesty_get_listings	Get all Guesty property listings for this account.	Read	Professional+
guesty_get_owner_statement	Get a monthly owner revenue statement for a Guesty listing.	Read	Professional+
guesty_get_pricing	Get nightly pricing breakdown for a Guesty listing over specific dates.	Read	Professional+
guesty_get_reservation	Get full details of a specific Guesty reservation by ID.	Read	Professional+
guesty_get_reviews	Get recent guest reviews for a Guesty property listing.	Read	Professional+
guesty_get_tasks	Get open housekeeping and maintenance tasks for a Guesty listing.	Read	Professional+
guesty_search_reservations	Search Guesty reservations by guest email, status, or check-in date range.	Read	Professional+
guesty_send_message	Send a message to a guest through Guesty messaging for a specific reservation.	Write	Professional+
guesty_update_reservation_notes	Add or update internal notes on a Guesty reservation.	Write	Professional+
opentable_book_reservation	Book a restaurant reservation via OpenTable. Requires slot_token from an availability check.	Write	Professional+
opentable_cancel_reservation	Cancel an existing OpenTable reservation by reservation ID.	Write	Professional+
opentable_check_availability	Check available reservation times at the restaurant via OpenTable. Args: party_size (int, optional), date (YYYY-MM-DD, optional — defaults to tomorrow), preferred_time (optional, e.g. '19:00').	Read	Professional+
opentable_get_reservation	Get details of an existing OpenTable reservation by reservation ID.	Read	Professional+
resy_book_reservation	Book a restaurant reservation via Resy. Requires slot_token (config_id from availability check), party_size, and date.	Write	Professional+
resy_cancel_reservation	Cancel an existing Resy reservation by reservation ID.	Write	Professional+
resy_check_availability	Check available reservation times via Resy. Args: party_size (int, optional), date (YYYY-MM-DD, optional), end_date (YYYY-MM-DD, optional for multi-day search).	Read	Professional+
resy_get_reservation	Get details of an existing Resy reservation by reservation ID.	Read	Professional+
uplisting_check_availability	Check availability for a specific Uplisting property between two dates.	Read	Professional+
uplisting_create_quote	Create a formal booking quote for a specific Uplisting property, dates, and guest count.	Write	Professional+
uplisting_get_booking	Retrieve full details for a specific Uplisting booking by ID.	Read	Professional+
uplisting_get_calendar	Retrieve the booking calendar for a specific Uplisting property for a given month.	Read	Professional+
uplisting_get_channel	Retrieve the booking source channel (Airbnb, Vrbo, direct, etc.) for a specific Uplisting booking.	Read	Professional+
uplisting_get_checkin_instructions	Retrieve the arrival guide and check-in instructions for a specific Uplisting booking.	Read	Professional+
uplisting_get_financials	Retrieve the full financial breakdown for a specific Uplisting booking.	Read	Professional+
uplisting_get_guest	Retrieve profile information for a specific Uplisting guest by ID.	Read	Professional+
uplisting_get_guest_history	Retrieve all bookings (past and upcoming) for a specific Uplisting guest.	Read	Professional+
uplisting_get_house_rules	Retrieve the house rules for a specific Uplisting property.	Read	Professional+
uplisting_get_nearby_properties	Retrieve other portfolio properties as alternatives to a specific Uplisting property.	Read	Professional+
uplisting_get_pricing	Retrieve nightly rates and total pricing for a specific Uplisting property and date range.	Read	Professional+
uplisting_get_property	Retrieve full details for a specific Uplisting property.	Read	Professional+
uplisting_get_reviews	Retrieve recent guest reviews for a specific Uplisting property.	Read	Professional+
uplisting_list_properties	Retrieve all rental properties in the connected Uplisting account.	Read	Professional+
uplisting_search_bookings	Search Uplisting bookings by guest email and/or status.	Read	Professional+
uplisting_send_message	Send a message to a guest via Uplisting for a specific booking.	Write	Professional+
uplisting_update_booking_notes	Add or update internal notes on a specific Uplisting booking.	Write	Professional+

HubSpot

Tool	Description	Tier	Plan
hubspot_add_note	Add a note to a HubSpot contact's timeline. Use to log chat outcome, follow-ups, or key customer insights after resolving a conversation.	Write	Professional+
hubspot_close_ticket	HubSpot ticket ID to close.	Write	Professional+
hubspot_create_contact	Create a new contact in HubSpot. Use when a new customer or lead provides their information and wants to be added to the CRM.	Write	Professional+
hubspot_create_deal	Create a new deal in HubSpot. Use when a new sales opportunity should be tracked in the pipeline.	Write	Professional+
hubspot_create_engagement	Log a call or meeting engagement in HubSpot. Use to record the outcome of phone calls and meetings with contacts.	Write	Professional+
hubspot_create_quote	Create a HubSpot quote associated with a deal. Returns a shareable quote link to send to the customer. Use hubspot_search_deals first to get the deal_id if needed.	Write	Professional+
hubspot_create_task	Create a follow-up task in HubSpot. Use to schedule callbacks, reminders, or action items associated with a contact.	Write	Professional+
hubspot_create_ticket	Create a support ticket in HubSpot for the customer's issue. Use when the customer wants to formally log a complaint, bug, or escalation.	Write	Professional+
hubspot_enroll_sequence	Enroll a HubSpot contact in an email sequence for automated follow-up. Requires the sequence ID and the enrolling rep's email address.	Write	Professional+
hubspot_get_company	Get full company details from HubSpot by company ID or search term (name or domain). Provide company_id if known, or search_term to look up by name/domain.	Read	Professional+
hubspot_get_contact	Get the full HubSpot contact profile by contact ID. Use when you already have a contact ID and need complete details.	Read	Professional+
hubspot_get_contact_companies	Get all companies associated with a HubSpot contact. Use to find what account or organization a contact belongs to.	Read	Professional+
hubspot_get_contact_tasks	Get all tasks associated with a HubSpot contact. Use to see pending follow-ups and scheduled actions.	Read	Professional+
hubspot_get_contact_tickets	Get all HubSpot support tickets for a contact. Use when a customer asks about their support history or open cases.	Read	Professional+
hubspot_get_contact_timeline	Get the recent engagement timeline for a HubSpot contact — calls, emails, meetings, and notes.	Read	Professional+
hubspot_get_deal	Get full deal details from HubSpot by deal ID including name, amount, stage, and close date.	Read	Professional+
hubspot_get_deals	Get all deals associated with a HubSpot contact. Use after finding a contact to show their purchase history or open opportunities.	Read	Professional+
hubspot_get_form_submissions	Get the forms a HubSpot contact has submitted. Shows which pages they visited, which forms they filled out, and when — useful for understanding lead source and intent.	Read	Professional+
hubspot_get_meetings	Get scheduled or past meetings for a HubSpot contact. Returns meeting title, time, outcome, and location.	Read	Professional+
hubspot_get_owners	List all HubSpot owners (sales reps and account managers). Use to find owner IDs for assigning contacts or deals.	Read	Professional+
hubspot_get_pipeline_stages	Get all pipeline stages for deals or tickets in HubSpot. Call this before hubspot_update_deal or hubspot_update_ticket to get valid stage IDs.	Read	Professional+
hubspot_get_ticket	Get a HubSpot support ticket by ID. Returns the ticket's current status, priority, and details.	Read	Professional+
hubspot_lost_deal	HubSpot deal ID to mark as lost.	Write	Professional+
hubspot_search_companies	Search HubSpot companies by name or domain. Returns matching company records with industry, size, and contact info.	Read	Professional+
hubspot_search_contact	Search HubSpot for a contact by email or phone number. Use when the customer provides their contact info and asks to be looked up.	Read	Professional+
hubspot_search_contacts	Search HubSpot contacts by name, company, or keyword. Returns up to 10 matching contacts.	Read	Professional+
hubspot_search_deals	Search HubSpot deals by name or pipeline stage. Use to find active deals, filter by stage, or search by keyword.	Read	Professional+
hubspot_search_tickets	Search HubSpot tickets by subject keyword. Use to find tickets by topic across all contacts.	Read	Professional+
hubspot_update_contact	Update one or more properties on a HubSpot contact, and optionally change the contact's primary associated company. Use to update email, phone, job title, or other CRM fields. Pass primary_company_id to reassign the company association (accepts a company ID or name/domain).	Write	Professional+
hubspot_update_deal	Update a HubSpot deal's stage, amount, close date, or other properties. Use to progress deals through the pipeline.	Write	Professional+
hubspot_update_ticket	Update a HubSpot ticket's status, priority, or other fields. Use to close, escalate, or progress support tickets.	Write	Professional+
hubspot_won_deal	HubSpot deal ID to mark as won.	Write	Professional+

Identity

Tool	Description	Tier	Plan
verify_contact	The 6-digit verification code the visitor received.	Read	Professional+

Integration

Tool	Description	Tier	Plan
copilot_studio_query	The exact question to forward to the Copilot Studio agent.	Read	Professional+
velaro_resync_integration_fields	Forces a fresh field-schema discovery for a CRM integration entity so newly-added	Write	Included with base bot

ITSM

Tool	Description	Tier	Plan
servicenow_add_work_note	Add a work note or customer comment to a ServiceNow incident. is_customer_visible=true sends as a comment the caller sees.	Write	Professional+
servicenow_approve_request	Approve a ServiceNow approval request by its sys_id and optional comments.	Write	Professional+
servicenow_check_service_status	Check if a named IT service has active P1/P2 incidents indicating an outage or degradation.	Read	Professional+
servicenow_close_incident	Close or resolve a ServiceNow incident. Sets state to Resolved and records resolution notes.	Write	Professional+
servicenow_create_facilities_request	Create a facilities/workplace service request in ServiceNow.	Write	Professional+
servicenow_create_hr_case	Create a ServiceNow HR Service Delivery case for HR inquiries.	Write	Professional+
servicenow_create_incident	Create a new ServiceNow incident. Use when a user reports a problem or IT issue.	Write	Professional+
servicenow_create_service_request	Submit a new ServiceNow service catalog request.	Write	Professional+
servicenow_escalate_incident	Escalate a ServiceNow incident to High urgency and log an escalation note.	Write	Professional+
servicenow_get_active_outages	Get all active P1/P2 incidents (outages) from ServiceNow. No parameters required.	Read	Professional+
servicenow_get_article	Get the full text of a ServiceNow Knowledge Base article by number (e.g. KB0010001).	Read	Professional+
servicenow_get_asset	Get a ServiceNow asset by asset tag or name. Returns asset details, model, status, and assigned user.	Read	Professional+
servicenow_get_assignment_groups	List ServiceNow IT assignment groups matching a keyword. Useful for finding the right team to assign a ticket to.	Read	Professional+
servicenow_get_catalog_items	Search the ServiceNow service catalog for available items. Returns items matching the keyword.	Read	Professional+
servicenow_get_change_request	Get a ServiceNow change request by number (e.g. CHG0010001). Returns type, state, risk, and schedule.	Read	Professional+
servicenow_get_configuration_item	Get a ServiceNow CMDB Configuration Item (CI) by name. Returns technical details including class, status, and relationships.	Read	Professional+
servicenow_get_hr_case	Get a ServiceNow HR case by its case number.	Read	Professional+
servicenow_get_incident	Get a ServiceNow incident by number (e.g. INC0010001). Returns full incident details including state, priority, and assignment.	Read	Professional+
servicenow_get_incident_updates	Get work notes and comments (activity journal) for a ServiceNow incident by number.	Read	Professional+
servicenow_get_maintenance_windows	Get upcoming scheduled maintenance windows (scheduled change requests) within N days.	Read	Professional+
servicenow_get_on_call	Find who is on-call for a specific ServiceNow assignment group.	Read	Professional+
servicenow_get_open_tasks	Get open ServiceNow tasks assigned to a user by email.	Read	Professional+
servicenow_get_pending_approvals	Get pending ServiceNow approval requests for an approver by email.	Read	Professional+
servicenow_get_problem	Get a ServiceNow problem record by number (e.g. PRB0010001).	Read	Professional+
servicenow_get_request_status	Get the status of a ServiceNow service request (approval and fulfillment state).	Read	Professional+
servicenow_get_service_request	Get a ServiceNow service request by number (RITM or REQ). Returns status and request details.	Read	Professional+
servicenow_get_upcoming_changes	Get change requests scheduled to start in the next N days (default 7).	Read	Professional+
servicenow_get_user	Find a ServiceNow user by email or name. At least one parameter is required.	Read	Professional+
servicenow_get_user_incidents	Get all open ServiceNow incidents for a user by their email address.	Read	Professional+
servicenow_search_assets	Search ServiceNow asset management records by keyword and type.	Read	Professional+
servicenow_search_changes	Search ServiceNow change requests by keyword or state.	Read	Professional+
servicenow_search_incidents	Search ServiceNow incidents by caller email, status, or keyword. Returns matching incidents.	Read	Professional+
servicenow_search_knowledge	Search the ServiceNow Knowledge Base for published articles. Use to answer how-to questions before creating a ticket.	Read	Professional+
servicenow_search_problems	Search ServiceNow problem records by keyword or state.	Read	Professional+
servicenow_update_incident	Update an existing ServiceNow incident by number. Can change short_description, urgency, or state.	Write	Professional+

Klaviyo

Tool	Description	Tier	Plan
klaviyo_add_to_list	Add a customer email to a specific Klaviyo list by list ID.	Write	Professional+
klaviyo_get_lists	Returns all Klaviyo lists for this account — names and IDs.	Read	Professional+
klaviyo_get_profile	Look up a Klaviyo profile by email address.	Read	Professional+
klaviyo_track_event	Fire a custom Klaviyo event for a customer email (e.g. 'High Intent', 'VIP Offer Accepted', 'Cart Recovery Started').	Write	Professional+
klaviyo_update_profile	Update a Klaviyo profile by email. Supports first_name, last_name, phone_number, and custom properties	Write	Professional+

Knowledge Base

Tool	Description	Tier	Plan
kb_article_search	Search the knowledge base for articles relevant to a customer question. Returns article titles, summaries, and links. Use proactively when answering factual questions.	Read	Included with base bot
kb_config_diagnose	Deep diagnostic for a single AIConfiguration → Azure Search → indexer → skillset → workflow references. Read-only, site-scoped.	Read	Included with base bot
kb_config_index_audit	Audit AIConfiguration.IndexName against live Azure Search. Optional siteId (superadmin only) to scope or use 0 for all sites.	Read	Included with base bot
kb_config_index_relink	Update AIConfiguration.IndexName. Verifies the index exists in Azure Search. Site-isolated to the caller's site.	Write	Included with base bot
kb_publish_status	Get status of a kb_publish_to_index job (queued vs completed, pages indexed, chunks).	Read	Included with base bot
kb_publish_to_index	Enqueue a publish job — runs scraper-job ingestion into the named Azure Search index. Returns a handle to poll.	Write	Included with base bot
kb_skillset_audit	Superadmin read-only audit of Azure Search skillsets. Returns total, orphan count, and orphan details.	Read	Included with base bot

Magento

Tool	Description	Tier	Plan
magento_add_order_comment	Add a comment to a Magento order. Optionally update the order status.	Write	Professional+
magento_apply_coupon	Apply a coupon or promo code to a Magento guest cart.	Write	Professional+
magento_check_stock	Check real-time stock levels for a Magento product by SKU. Returns stock status and quantity.	Read	Professional+
magento_compare_products	Compare two Magento products side by side — prices, status, and key differences. When product images are available, the result includes an image_url for each product — reference it in your reply. Use when a customer asks 'what's the difference between X and Y?' or 'which is better, X or Y?'	Read	Professional+
magento_create_cart	Create a guest cart in Magento with items. Returns cart ID and checkout URL.	Write	Professional+
magento_customer_insights	Get deep customer intelligence from Magento — lifetime value, purchase frequency,	Read	Professional+
magento_get_cart	Get details of a Magento cart by cart ID. Returns items, quantities, prices, and total.	Read	Professional+
magento_get_categories	Get the Magento category tree. Returns all categories with names, levels, and product counts. No input required.	Read	Professional+
magento_get_company	Get a B2B company account from Adobe Commerce by company ID. Returns company profile, address, and admin contact. (B2B only)	Read	Professional+
magento_get_configurable_options	Get configurable product options (sizes, colors, etc.) for a Magento product by SKU. Returns variants with pricing and stock.	Read	Professional+
magento_get_credit_memos	Get credit memo (refund) details for a Magento order. Returns refund totals, state, and adjustments.	Read	Professional+
magento_get_invoice	Get invoice details for a Magento order. Returns invoice totals, state, and line items.	Read	Professional+
magento_get_negotiable_quotes	Get B2B negotiable quotes for a customer from Adobe Commerce. Returns open quotes with status and proposed totals. (B2B only)	Read	Professional+
magento_get_order	Get a Magento order by increment ID. Returns status, line items, total, shipping address, and customer info.	Read	Professional+
magento_get_recommendations	Get product recommendations from the same Magento category as a given product. Returns up to 5 related products with name, SKU, price, and URL.	Read	Professional+
magento_get_refunds	Get refund (credit memo) details for a Magento order. Returns refund amounts, state, and creation dates.	Read	Professional+
magento_get_requisition_lists	Get B2B requisition lists for a customer from Adobe Commerce. Returns saved purchasing lists with item counts. (B2B only)	Read	Professional+
magento_get_reviews	Get product reviews from Magento by product name. Returns average rating and individual reviews.	Read	Professional+
magento_get_shipping_methods	Get available shipping methods for a Magento cart. Returns carriers, methods, and prices.	Read	Professional+
magento_get_store_config	Get Magento store configuration including currency, locale, timezone, and base URL.	Read	Professional+
magento_get_tier_pricing	Get tier/volume pricing for a Magento product by SKU. Returns quantity thresholds, group pricing, and discounts.	Read	Professional+
magento_get_tracking	Get shipment tracking info for a Magento order. Returns tracking numbers and carrier details.	Read	Professional+
magento_get_wishlist	Get items from a Magento customer's wishlist. Returns saved products with names, SKUs, and prices.	Read	Professional+
magento_search_customers	Search for a Magento customer by email address. Returns customer profile, group, and order count.	Read	Professional+
magento_search_orders	Search recent Magento orders by customer email. Returns order list with status and totals.	Read	Professional+
magento_search_products	Search the Magento product catalog by keyword. Returns product name, SKU, price, type, and URL.	Read	Professional+
magento_update_cart	Update an item quantity in a Magento guest cart. Set qty to 0 to remove the item.	Write	Professional+

Monday

Tool	Description	Tier	Plan
monday_assign_user	Assign a team member to a Monday.com board item via the person column.	Write	Professional+
monday_create_item	Create a new item on a Monday.com board. Returns the new item ID.	Write	Professional+
monday_create_subitem	Create a subitem under an existing Monday.com board item. Returns the new subitem ID.	Write	Professional+
monday_create_update	Post a timeline update or comment to a Monday.com board item.	Write	Professional+
monday_get_board	Get Monday.com board structure — name, columns, and configuration.	Read	Professional+
monday_get_column_values	Get all column values for a Monday.com board item by name or ID — email, phone, status, dates, and custom fields. Use item_name to search by keyword when the numeric ID is unknown.	Read	Professional+
monday_get_item	Get full details for a Monday.com board item by name or ID — columns, status, group, and creation date. Use item_name to search by keyword when the numeric ID is unknown.	Read	Professional+
monday_get_subitems	Get all subitems for a Monday.com board item by name or numeric ID. Returns a list of child tasks with their status and details.	Read	Professional+
monday_get_updates	Get recent updates and comments on a Monday.com board item.	Read	Professional+
monday_get_users	Get the list of Monday.com workspace members — name, email, and title.	Read	Professional+
monday_list_boards	List available Monday.com boards with their IDs, names, and descriptions.	Read	Professional+
monday_move_item	Move a Monday.com item to a different group (pipeline stage).	Write	Professional+
monday_notify_user	Send an in-app Monday.com notification to a team member about a board item.	Write	Professional+
monday_push_lead	Capture visitor name, email, phone, and message and create a lead item on the configured Monday.com board.	Write	Professional+
monday_search_items	Search for items across Monday.com boards by keyword. Returns matching leads, projects, tasks, or contacts.	Read	Professional+
monday_set_status	Set the status column of a Monday.com board item to a new value (e.g. 'Done', 'In Progress', 'Stuck').	Write	Professional+
monday_update_item	Update one or more column values on an existing Monday.com board item. Use column_values to update several fields in a single call instead of calling this skill repeatedly.	Write	Professional+

MSBookings

Tool	Description	Tier	Plan
ms_bookings_apple_book_appointment	Fetches available MS Bookings slots and sends a native Apple Messages Time Picker in one step.	Write	Professional+

NetSuite

Tool	Description	Tier	Plan
netsuite_add_case_note	Add a note to a NetSuite support case. Creates a CRM note record linked to the case.	Write	Professional+
netsuite_add_order_note	Add a note or memo to a NetSuite sales order. Updates the memo field on the order record.	Write	Enterprise
netsuite_check_stock	Check NetSuite inventory stock levels for an item. Returns on-hand quantity, available quantity, on-order quantity, and backordered quantity.	Read	Professional+
netsuite_create_case	Create a new NetSuite support case. Collect the issue title and customer ID before calling. Optionally set priority (1=High, 2=Medium, 3=Low) and description.	Write	Professional+
netsuite_create_lead	Create a new contact record in NetSuite CRM for a prospective customer — filed as a Lead or as a full Customer record depending on the admin's Contact Creation setting (NetSuite integration config, overridable per workflow). Collect company name, email, phone, and interest area before calling.	Write	Professional+
netsuite_create_quote	Create a NetSuite estimate (quote) header record for a customer, with an optional memo and expected close date. Does not support line items.	Write	Professional+
netsuite_create_record	Create a new NetSuite record (support case, RMA/return, opportunity, quote, etc.). Collect required fields from the customer before calling.	Write	Professional+
netsuite_create_rma	Create a return merchandise authorization (RMA) in NetSuite. Requires the original order ID, return reason, and customer ID. Always confirm with the customer before calling.	Write	Enterprise
netsuite_cti_setup_info	Get the site's current NetSuite click-to-dial (CTI) setup URL and paste-into-NetSuite instructions, or explain how to generate one if it doesn't exist yet. Read-only — never generates/rotates the token.	Read	Professional+
netsuite_get_cases	Get support cases for a customer. Returns case numbers, titles, status, and priority. Defaults to open cases only.	Read	Professional+
netsuite_get_cash_sale	Get a NetSuite cash sale record by internal ID.	Read	Professional+
netsuite_get_credit_memo	Get a specific NetSuite credit memo by its internal record ID. Returns memo number, date, amount, status, and line items.	Read	Professional+
netsuite_get_credit_memos	Get all credit memos for a customer by email. Returns credit memo numbers, dates, amounts, and status.	Read	Professional+
netsuite_get_customer	Get a NetSuite customer record by internal customer ID. Returns full account details including balance, credit limit, and billing terms.	Read	Professional+
netsuite_get_customer_balance	Get a NetSuite customer's financial summary: current balance, overdue balance, credit limit, unbilled orders, and payment terms.	Read	Professional+
netsuite_get_customer_contacts	Get all contacts associated with a NetSuite customer account. Returns names, emails, phone numbers, and titles.	Read	Professional+
netsuite_get_employee	Get a NetSuite employee record by internal employee ID.	Read	Professional+
netsuite_get_estimate	Retrieve a specific NetSuite estimate (quote) by ID. Returns line items, totals, status, and expiry date.	Read	Professional+
netsuite_get_invoice	Get a specific NetSuite invoice by ID. Returns invoice number (tranid), date, status, and total. NOTE: due date, amount paid, and amount remaining are not available from the transaction view — do not claim those fields are returned.	Read	Professional+
netsuite_get_item_pricing	Get pricing information for a NetSuite item by item ID or SKU. Returns item name, base price, and cost where available. Price columns are dropped automatically on accounts where they are not accessible.	Read	Professional+
netsuite_get_open_invoices	Get all open (unpaid) NetSuite invoices for a customer by email. Returns invoices sorted by due date, overdue first.	Read	Professional+
netsuite_get_open_vendor_bills	Get all open (unpaid) NetSuite vendor bills for a vendor by email. Returns bills sorted by due date, overdue first.	Read	Professional+
netsuite_get_opportunity	Get a specific NetSuite opportunity (deal) record by ID. Returns stage, probability, amount, expected close date, and linked customer.	Read	Professional+
netsuite_get_order	Get a NetSuite sales order with full line item details by order ID. Returns header info plus all ordered items.	Read	Professional+
netsuite_get_order_fulfillment_status	Check whether a NetSuite sales order has shipped by looking up its linked item fulfillment record(s).	Read	Professional+
netsuite_get_order_history	Get the full order history for a customer by email. Returns all sales orders sorted newest first.	Read	Professional+
netsuite_get_payment_history	Get payment history for a customer by email. Returns payments with dates, amounts, and payment methods.	Read	Professional+
netsuite_get_purchase_order	Get a NetSuite purchase order by internal record ID.	Read	Professional+
netsuite_get_purchase_order_receipt_status	Check whether a NetSuite purchase order has been received by looking up its linked item receipt record(s).	Read	Professional+
netsuite_get_record	Fetch full details of a specific NetSuite record by type and internal ID. Use after search to get complete record data.	Read	Professional+
netsuite_get_rma	Get return merchandise authorizations (RMAs) from NetSuite. Look up a specific RMA by ID or list all returns for a customer by email.	Read	Professional+
netsuite_get_subsidiaries	List all active NetSuite subsidiaries (legal entities, locations, or regions). No parameters required.	Read	Professional+
netsuite_get_vendor	Get a NetSuite vendor record by internal vendor ID.	Read	Professional+
netsuite_restlet	Call a named custom NetSuite RESTlet (SuiteScript) for advanced business logic. Use restlet_name to select which script to call when multiple are registered.	Read	Enterprise
netsuite_search	Search NetSuite records using a SuiteQL WHERE clause. Use when the customer asks about orders, invoices, cases, quotes, or any NetSuite data.	Read	Professional+
netsuite_search_cash_sales	Search NetSuite cash sales by customer email or date range. Returns transaction number, date, status, and totals.	Read	Professional+
netsuite_search_customer	Search NetSuite customer records by email, name, phone number, or company name. Provide at least one search parameter.	Read	Professional+
netsuite_search_employees	Search NetSuite employee records by email or name. Provide at least one search parameter.	Read	Professional+
netsuite_search_items	Search NetSuite inventory items by keyword (name/description) or exact SKU. Case-insensitive. Returns item name, description, price, and type. Supports searching for multiple items in one call.	Read	Professional+
netsuite_search_leads	Search NetSuite leads/prospects by email, company name, or lead source. Use before creating a new lead to avoid duplicates.	Read	Professional+
netsuite_search_opportunities	Search NetSuite opportunities by customer name, stage, or minimum probability. Returns deal title, stage, probability, and projected total.	Read	Professional+
netsuite_search_orders	Search NetSuite sales orders by customer email, status, or date range. Returns order number, date, status, and totals.	Read	Professional+
netsuite_search_purchase_orders	Search NetSuite purchase orders by vendor email, status, or date range. Returns PO number, date, status, and totals.	Read	Professional+
netsuite_search_vendor	Search NetSuite vendor records by email, name, phone number, or company name. Provide at least one search parameter.	Read	Professional+
netsuite_test_connection	Run a connectivity test against NetSuite. Returns customer count, sample records, and per-query error details for diagnosing search failures.	Read	Professional+
netsuite_update_case	Update a NetSuite support case status, priority, or memo. Only the fields you provide are changed.	Write	Professional+
netsuite_update_customer	Update fields on a NetSuite customer record. Provide the customer_id and a fields object with the key/value pairs to change.	Write	Professional+
netsuite_update_lead	Update an existing NetSuite lead — company name, email, phone, status, or notes. Requires lead_id.	Write	Professional+
netsuite_update_opportunity	Update an existing NetSuite opportunity — stage, close date, amount, probability, or notes. Requires opportunity_id.	Write	Professional+
netsuite_update_record	Update fields on an existing NetSuite record. Requires the record type and internal ID from a previous search.	Write	Enterprise

Notion

Tool	Description	Tier	Plan
notion_create_lead	Create a lead/contact record in your Notion database from this chat conversation. Use when a visitor qualifies as a lead or requests follow-up. Automatically includes conversation context.	Write	Professional+
notion_search	Search your Notion workspace for relevant documentation, policies, FAQs, or product information. Call this before answering product/policy/pricing questions to get the most accurate, up-to-date answer from your team's own docs.	Read	Professional+

OutlookCalendar

Tool	Description	Tier	Plan
outlook_calendar_apple_book_slot	Checks Outlook Calendar availability and sends a native Apple Messages Time Picker in one step.	Write	Professional+
outlook_calendar_book	Create an Outlook Calendar meeting event. Sends a calendar invite to the organizer and optionally a confirmation to the visitor.	Write	Professional+
outlook_calendar_cancel	Cancel an Outlook Calendar meeting event. Sends a cancellation notice to all attendees. Always confirm with the customer before calling this.	Write	Professional+
outlook_calendar_get_available_range	Get available Outlook Calendar meeting slots across a date range (up to 14 days).	Read	Professional+
outlook_calendar_get_slots	Get available meeting slots from Outlook Calendar for a given date. Returns a list of free time slots the customer can choose from.	Read	Professional+

Payments

Tool	Description	Tier	Plan
payment_create_link	Create a hosted payment link the customer can pay on the provider's domain.	Read	Included with base bot

Pipedrive

Tool	Description	Tier	Plan
pipedrive_add_activity	Log an activity (call, meeting, email, task) in Pipedrive against a person or deal.	Write	Professional+
pipedrive_add_note	Add a note to a Pipedrive person or deal. At least one of person_id or deal_id should be provided.	Write	Professional+
pipedrive_create_deal	Create a new deal in Pipedrive, optionally linked to a person and with a value.	Write	Professional+
pipedrive_create_person	Create a new person (contact) in Pipedrive CRM.	Write	Professional+
pipedrive_get_activities	Get scheduled and completed activities for a Pipedrive person.	Read	Professional+
pipedrive_get_person	Get a Pipedrive person's full profile by their person ID.	Read	Professional+
pipedrive_get_person_deals	Get all deals linked to a Pipedrive person by their person ID.	Read	Professional+
pipedrive_lost_deal	Pipedrive deal ID.	Write	Professional+
pipedrive_search_deals	Search Pipedrive deals by keyword. Returns matching deals with status and value.	Read	Professional+
pipedrive_search_organizations	Search for Pipedrive organizations (companies) by name.	Read	Professional+
pipedrive_search_person	Search Pipedrive for a person by email or name. Returns person details and open deal count.	Read	Professional+
pipedrive_search_person_by_email	Search for a Pipedrive person by their email address.	Read	Professional+
pipedrive_update_deal	Update a Pipedrive deal's stage, value, or status.	Write	Professional+
pipedrive_won_deal	Pipedrive deal ID.	Write	Professional+

POS

Tool	Description	Tier	Plan
clover_check_item_availability	Check whether a specific item is currently available in Clover POS by name.	Read	Professional+
clover_get_categories	Get all item categories from Clover POS.	Read	Professional+
clover_get_customer	Look up a specific customer profile from Clover POS by customer ID.	Read	Professional+
clover_get_discounts	Retrieve active discounts and promotions from the Clover POS system.	Read	Professional+
clover_get_employees	Retrieve the staff list (names and roles) from the Clover POS system.	Read	Professional+
clover_get_hours	Get the store's operating hours from Clover POS.	Read	Professional+
clover_get_item	Get full details for a specific Clover POS item by its ID.	Read	Professional+
clover_get_items_by_tag	Find Clover POS menu items that have a specific tag or dietary label (e.g. vegan, gluten-free, spicy).	Read	Professional+
clover_get_merchant_info	Get store name, address, phone number, and website from Clover POS.	Read	Professional+
clover_get_modifiers	Get customization options (sizes, toppings, add-ons) for a specific Clover POS item.	Read	Professional+
clover_get_order	Look up a specific order from Clover POS by its order ID.	Read	Professional+
clover_get_payment_methods	Retrieve the payment methods accepted by this Clover merchant (cash, credit, debit, Apple Pay, Google Pay, etc.).	Read	Professional+
clover_get_recent_orders	Retrieve the 10 most recent orders from Clover POS.	Read	Professional+
clover_get_tags	Retrieve all item tags (dietary labels, allergens, attributes) from the Clover POS system.	Read	Professional+
clover_search_customers	Search for customers in Clover POS by name, email, or phone.	Read	Professional+
clover_search_items	Search for items in the Clover POS catalog by name.	Read	Professional+
toast_get_allergen_info	Get allergen and ingredient info for a menu item from Toast POS by item name.	Read	Professional+
toast_get_discounts	Get active discounts and promotions configured in Toast POS.	Read	Professional+
toast_get_hours	Get restaurant operating hours from Toast POS.	Read	Professional+
toast_get_items_by_tag	Find menu items matching a dietary tag or preference (vegan, gluten-free, vegetarian, etc.).	Read	Professional+
toast_get_menu_groups	Get menu categories and groups from Toast POS.	Read	Professional+
toast_get_menu_item	Get details for a specific menu item by name from Toast POS.	Read	Professional+
toast_get_modifiers	Get modifier groups and customization options for a specific menu item.	Read	Professional+
toast_get_order	Get a specific Toast POS order by order ID.	Read	Professional+
toast_get_restaurant_info	Get restaurant name, address, and contact information from Toast POS.	Read	Professional+
toast_get_restaurant_services	Check which ordering modes the restaurant supports: dine-in, takeout, delivery, online ordering.	Read	Professional+
toast_get_shift_info	Get current shift info — employees clocked in right now. Requires Toast labor permissions.	Read	Professional+
toast_get_specials	Find specials, featured, or seasonal menu items from Toast POS.	Read	Professional+
toast_get_table_order	Get the active order for a specific table number in the restaurant.	Read	Professional+
toast_search_menu	Search Toast POS menu items by keyword, dish name, or ingredient.	Read	Professional+

Recruiting

Tool	Description	Tier	Plan
recruiting_search_jobs	Search the company's open job listings by keyword, department, and/or location. Returns title, department, location, employment type, description excerpt, and apply URL.	Read	Professional+
recruiting_submit_application	Record a candidate's job application and notify the site's recruiter by email.	Write	Professional+

Reporting

Tool	Description	Tier	Plan
get_call_attribution_data	Get recent inbound-call marketing attribution (source, campaign, medium) for this site from CallRail and native tracking numbers.	Read	Professional+
tag_number_with_campaign	Assign or clear a marketing campaign label on one of this site's phone numbers so inbound calls are attributed to that campaign.	Write	Professional+
velaro_diagnose_conversation	Diagnoses bot behavior for a specific conversation. Returns the full prompt layer stack	Read	Professional+
velaro_get_account_utilization	Get account-wide conversation KPIs (volume, resolution/missed rate, channel/team mix, bot-vs-human handling) for a lookback window.	Read	Professional+
velaro_get_agent_availability	Get real-time agent online/available/busy status and current conversation counts.	Read	Professional+
velaro_get_agent_performance	Get per-agent conversation count, average duration, and resolution rate for a date range.	Read	Professional+
velaro_get_agent_utilization	Get per-agent occupancy/availability/conversations-handled plus account-wide utilization KPIs for a lookback window.	Read	Professional+
velaro_get_bot_containment	Get bot containment rate: AI-resolved vs human-escalated conversations.	Read	Professional+
velaro_get_call_report	Get phone call KPIs and breakdowns (outcome, team, hour, day of week) for a lookback window.	Read	Professional+
velaro_get_channel_breakdown	Get conversation count broken down by channel source.	Read	Professional+
velaro_get_chat_intelligence_overview	Get Chat Intelligence theme breakdown and missed-chat reasons for a date range.	Read	Professional+
velaro_get_contact_history	Get all conversations for a contact by contactId or email address.	Read	Professional+
velaro_get_conversation_stats	Get conversation volume, resolution rates, AI deflection rate, and average duration for a date range.	Read	Professional+
velaro_get_conversation_themes	Analyze conversation themes by keyword clustering. Returns categorized theme breakdown.	Read	Professional+
velaro_get_conversation_volume_trends	Get conversation volume trends (total, resolved, missed, AI-resolved) over time with period comparison and optional channel/agent breakdown.	Read	Professional+
velaro_get_customer_health	Get customer health score distribution, trend, and KPIs.	Read	Professional+
velaro_get_executive_summary	Get a comprehensive executive summary: volume, resolution, response times, top agent, top channel, missed chats, and narrative.	Read	Professional+
velaro_get_hourly_patterns	Get a heatmap of conversations per hour and day of week to identify peak times.	Read	Professional+
velaro_get_ivr_report	Get IVR (phone tree) KPIs and breakdowns (outcome, team, hour, day of week, duration, error code) for a lookback window.	Read	Professional+
velaro_get_kb_usage	Get knowledge base article hit counts and top articles.	Read	Professional+
velaro_get_live_queue_status	Get real-time queue depth per team and available agent counts.	Read	Professional+
velaro_get_message_volume_trends	Get message volume trends (agent, customer, bot) over time with period comparison, channel breakdown, and peak/quiet analysis.	Read	Professional+
velaro_get_missed_chats	Get missed and abandoned conversation counts grouped by day and reason.	Read	Professional+
velaro_get_response_times	Get first-response and handle time statistics grouped by channel.	Read	Professional+
velaro_get_schedule_adherence	Get per-agent schedule adherence percent, late logins, and excused days for a lookback window.	Read	Professional+
velaro_get_sentiment_trends	Get sentiment trends with EWMA vs simple-average comparison, at-risk contacts, and agent breakdown.	Read	Professional+
velaro_get_sla_compliance	Get SLA compliance rate based on first-response time vs a configurable target.	Read	Professional+
velaro_get_survey_scores	Get survey submission counts and CSAT scores from post-chat surveys and tickets.	Read	Professional+
velaro_get_team_performance	Get per-team conversation count, resolution rate, average duration, and missed count.	Read	Professional+
velaro_get_ticket_metrics	Get ticket volume, status breakdown, and average time to resolve.	Read	Professional+
velaro_get_topics_analysis	Get top 20 most frequent keywords from visitor messages, excluding stop words.	Read	Professional+
velaro_search_conversations	Search conversation messages for a keyword or phrase. Returns up to 50 matching conversations.	Read	Professional+

Salesforce

Tool	Description	Tier	Plan
salesforce_add_case_comment	Add a public comment to a Salesforce case. Creates a CaseComment record visible in the customer portal.	Write	Professional+
salesforce_add_note	Add a rich-text note to a Salesforce record (Contact, Account, Opportunity, or Case). Creates ContentNote and links via ContentDocumentLink.	Write	Professional+
salesforce_close_case	Salesforce case ID.	Write	Professional+
salesforce_close_opportunity_lost	Salesforce opportunity ID.	Write	Professional+
salesforce_close_opportunity_won	Salesforce opportunity ID.	Write	Professional+
salesforce_create_case	Create a new support case in Salesforce. Use when a customer reports an issue that needs formal tracking.	Write	Professional+
salesforce_create_contact	Create a new contact record in Salesforce. Use when a new customer needs to be added to the CRM.	Write	Professional+
salesforce_create_lead	Create a new lead in Salesforce for a prospective customer. Use when someone expresses interest and should enter the sales pipeline.	Write	Professional+
salesforce_create_opportunity	Create a new sales opportunity in Salesforce. Requires name, stage, and close date.	Write	Professional+
salesforce_create_quote	Create a draft Salesforce Quote linked to an existing Opportunity. Requires name and opportunityId.	Write	Enterprise
salesforce_create_task	Create a follow-up task in Salesforce. Can be linked to a contact, lead, opportunity, or account.	Write	Professional+
salesforce_get_account	Get full details for a Salesforce account by its Id.	Read	Professional+
salesforce_get_account_contacts	Get all contacts associated with a Salesforce account. Returns up to 20 contacts.	Read	Professional+
salesforce_get_case	Get a Salesforce support case by Case Number (customer-facing, e.g. 00001234) or internal Id. Returns CaseNumber, Subject, Status, Priority, and Description.	Read	Professional+
salesforce_get_contact	Get full details for a Salesforce contact by their Salesforce Id. Use after salesforce_search_contact to retrieve the complete record.	Read	Professional+
salesforce_get_contact_cases	Get recent support cases for a Salesforce contact. Returns up to 10 cases ordered by creation date descending.	Read	Professional+
salesforce_get_contact_opportunities	Get opportunities associated with a Salesforce contact via OpportunityContactRole. Returns deals linked to the contact.	Read	Professional+
salesforce_get_lead	Get full details for a Salesforce lead by its Id.	Read	Professional+
salesforce_get_opportunity	Get full details for a Salesforce opportunity by its Id.	Read	Professional+
salesforce_get_order	Get full details for a Salesforce Order by its Id, including all order line items.	Read	Enterprise
salesforce_get_quote	Get full details for a Salesforce Quote by its Id, including all quote line items.	Read	Enterprise
salesforce_get_tasks	Get open tasks in Salesforce linked to a contact, lead, opportunity, or account. Provide whoId or whatId.	Read	Professional+
salesforce_search_accounts	Search Salesforce accounts by company name or website. Returns matching accounts with key details.	Read	Professional+
salesforce_search_cases	Search Salesforce cases by subject keyword. Returns matching cases with status and priority.	Read	Professional+
salesforce_search_contact	Search Salesforce for a contact by email, name, or phone. Use when the customer provides their info and asks to be looked up.	Read	Professional+
salesforce_search_leads	Search Salesforce leads by name or email. Returns matching lead records.	Read	Professional+
salesforce_search_opportunities	Search Salesforce opportunities by name or keyword. Returns matching deals with stage and amount.	Read	Professional+
salesforce_search_orders	Search Salesforce Order records by order number or account/customer name. Returns matching orders with status and total.	Read	Enterprise
salesforce_search_products	Search the Salesforce product catalog by keyword. Returns product details and list price from the standard pricebook.	Read	Enterprise
salesforce_search_quotes	Search Salesforce Quote records by name or related account/opportunity name.	Read	Enterprise
salesforce_update_case	Update a Salesforce case's status, priority, or description. Provide the case Id and fields to change.	Write	Professional+
salesforce_update_contact	Update an existing Salesforce contact. Provide the contact Id and any fields to change.	Write	Professional+
salesforce_update_lead	Update an existing Salesforce lead. Provide the lead Id and any fields to change.	Write	Professional+
salesforce_update_opportunity	Update an existing Salesforce opportunity. Provide the opportunity Id and any fields to change.	Write	Professional+

Shopify

Tool	Description	Tier	Plan
shopify_add_order_note	Add an internal note to a Shopify order for tracking. Notes are visible in Shopify admin but not to the customer.	Write	Professional+
shopify_apply_coupon	Validate a Shopify discount code and present it to the customer with checkout instructions.	Write	Professional+
shopify_check_stock	Check a Shopify product's inventory level across all variants. Use after shopify_search_products to verify availability. If total inventory < 10, use urgency language in your response (e.g., 'Only X left in stock!'). Returns per-variant quantities.	Read	Enterprise
shopify_compare_products	Compare two Shopify products side by side — prices, stock levels, variant options, and key differences. When product images are available, the result includes an image_url for each product — reference it in your reply. Use when a customer asks 'what's the difference between X and Y?' or 'which is better, X or Y?'	Read	Enterprise
shopify_create_customer	Create a new customer in Shopify. Check if customer exists first with shopify_get_customer.	Write	Enterprise
shopify_create_fulfillment	Fulfill a Shopify order — mark it as shipped with tracking info and optionally notify the customer.	Write	Professional+
shopify_create_quote	Create a Shopify draft order (quote) with specific products and quantities, then return a checkout link for the customer. Use shopify_search_products first to get variant IDs. Only call this after confirming items and quantities with the customer.	Read	Enterprise
shopify_estimate_shipping	Get shipping zones and estimated rates for a destination country/region.	Read	Enterprise
shopify_get_abandoned_cart	Find a customer's abandoned Shopify cart by email and return a recovery URL to complete their purchase.	Read	Professional+
shopify_get_blog_articles	Search Shopify blog articles by keyword. Returns title, summary, author, and publish date.	Read	Professional+
shopify_get_cart	Retrieves the customer's cart. Returns the LIVE cart when the conversation started from the storefront widget (no arguments needed); falls back to the customer's most recent abandoned checkout via email/customer_id otherwise.	Read	Professional+
shopify_get_collections	List product collections from the Shopify store. Returns title, handle, and product count for each collection.	Read	Professional+
shopify_get_customer	Look up a Shopify customer profile by email address. Returns order count, total spent, tags, and customer ID needed for shopify_get_recent_orders. Call this first when a customer asks about their account or order history.	Read	Enterprise
shopify_get_customer_addresses	Get all saved addresses for a Shopify customer. Requires customer_id from shopify_get_customer.	Read	Enterprise
shopify_get_customer_insights	Get deep customer intelligence from Shopify — lifetime value, purchase frequency,	Read	Enterprise
shopify_get_discount_codes	Retrieve active discount codes from the Shopify store. Returns title, code, status, and discount value.	Read	Professional+
shopify_get_draft_orders	Look up Shopify draft orders (quotes) by customer email or status. Returns line items and totals.	Read	Professional+
shopify_get_fulfillment_orders	Get fulfillment orders for a Shopify order, showing assigned locations and line item fulfillment status.	Read	Enterprise
shopify_get_gift_card	Look up a Shopify gift card by code. Returns balance, status, and expiry date.	Read	Enterprise
shopify_get_inventory_levels	Get inventory levels per location for a product or all items at a location. Provide either product_id or location_id.	Read	Enterprise
shopify_get_locations	Get the store's fulfillment locations including addresses and active status.	Read	Enterprise
shopify_get_markets	Get the store's international selling markets including regions, currencies, and status.	Read	Enterprise
shopify_get_metafields	Fetch custom metafields for a Shopify product or order by numeric GID. IMPORTANT: resource_id must use the numeric product ID, e.g. 'gid://shopify/Product/9373570498728'. If you only know the product name, call shopify_search_products first to get the GID.	Read	Professional+
shopify_get_order	Look up a specific Shopify order by order number (e.g. '1234' or '#1234'). Returns order status, items, shipping address, and fulfillment info. Call this before offering a return or tracking lookup.	Read	Enterprise
shopify_get_order_notes	Retrieve order notes and event history for a Shopify order. Returns messages and dates.	Read	Professional+
shopify_get_order_risk	Get fraud/risk assessment for a Shopify order.	Read	Enterprise
shopify_get_pages	Get store pages (About Us, FAQ, policies, etc.) from Shopify.	Read	Enterprise
shopify_get_price_rules	Get active price rules (discounts, coupons) from the Shopify store.	Read	Enterprise
shopify_get_product_details	Retrieve complete Shopify product details by product ID, including variants, images, and pricing.	Read	Professional+
shopify_get_product_variants	Retrieve all variants for a Shopify product — sizes, colors, options, pricing, and stock levels.	Read	Professional+
shopify_get_recent_orders	Get a Shopify customer's recent order history. Call shopify_get_customer first to get the customer_id. Returns up to 10 most recent orders with status, items, and totals. Use to identify VIP customers and personalize recommendations.	Read	Enterprise
shopify_get_recommendations	Find related Shopify product recommendations based on a source product. Use when a customer asks what goes well with a product, wants similar items, or you want to upsell after finding a product. Returns up to 5 related products from the same product type or collection.	Read	Enterprise
shopify_get_refunds	List all refunds for a specific Shopify order by order number. Returns refund id, amount, note, and date.	Read	Professional+
shopify_get_reviews	Fetch product reviews from Judge.me for a Shopify product. Returns average rating, review count, and top reviews.	Read	Professional+
shopify_get_selling_plans	Get subscription/recurring selling plan groups from the Shopify store.	Read	Enterprise
shopify_get_shipping_zones	Retrieve Shopify shipping zones with countries and rate names/prices. No parameters required.	Read	Professional+
shopify_get_shop_info	Retrieve Shopify store configuration — shop name, domain, currency, plan, and timezone. No parameters required.	Read	Professional+
shopify_get_store_policies	Retrieve the Shopify store's live policy documents — return/refund, shipping, privacy, terms of service, and subscription policies.	Read	Professional+
shopify_get_tracking	Get shipping and tracking information for a Shopify order. Use when the customer asks where their order is, wants a tracking number, or asks if their order has shipped.	Write	Enterprise
shopify_get_transactions	Get payment transactions for a Shopify order including amounts, payment methods, and statuses.	Read	Enterprise
shopify_recover_cart	Proactively recover an abandoned Shopify checkout — fetch the incomplete cart by email,	Read	Professional+
shopify_search_orders	Search Shopify orders by customer name, email, or order number. Returns matching orders with status and totals.	Read	Professional+
shopify_search_products	Search the Shopify product catalog by keyword. Returns product details, pricing, availability, and variant information. Use when a customer asks about products, availability, pricing, or wants to compare options. Call this before shopify_create_quote to get variant IDs.	Read	Enterprise
shopify_send_order_invoice	Send an invoice email for a Shopify draft order. Use after shopify_create_quote.	Write	Enterprise
shopify_update_customer	Update a Shopify customer's profile (name, email, phone, tags, note). Requires customer_id.	Write	Enterprise
shopify_update_order_tags	Add tags to a Shopify order. Provide order_number (e.g. '1004') or order_id (GID). Use for internal categorization — priority, VIP, support channel, review flags, etc.	Write	Professional+

Square

Tool	Description	Tier	Plan
square_book_appointment	Book a Square appointment. Confirm the service, time, and customer details before calling. Returns the booking ID which the customer may need to cancel or reschedule.	Write	Professional+
square_check_availability	Search for available Square appointment slots for a service. Returns bookable start times within the date range. Call square_list_services first to get the service_variation_id.	Read	Professional+
square_check_gift_card	Check the current balance on a Square gift card by its GAN (Gift Account Number — the number printed on the card).	Read	Professional+
square_check_inventory	Check current inventory count for a Square item variation at the store location. Requires a variation ID (from square_get_catalog_item), not a parent item ID.	Read	Professional+
square_create_checkout_link	Create a Square payment link to share with a customer in chat. Returns a URL the customer can click to pay securely online. Provide the amount in cents and a short description.	Write	Professional+
square_create_customer	Create a new Square customer profile. Always call square_get_customer first to avoid duplicates. Returns the new customer ID for use in bookings and loyalty.	Write	Professional+
square_get_catalog_item	Get full details for a Square catalog item by ID, including all price variations, images, and related objects. Use the item ID from square_search_catalog.	Read	Professional+
square_get_customer	Look up a Square customer by email, phone, or customer ID. Returns customer profile including the ID needed for bookings, loyalty, and order lookups.	Read	Professional+
square_get_customer_bookings	Get up to 10 upcoming and recent appointments for a Square customer. Use this when the customer wants to view, cancel, or reschedule but doesn't have a booking ID.	Read	Professional+
square_get_customer_segments	Get Square customer segments. With a customer_id, returns which segments that customer belongs to (e.g. High Spenders, First Time Buyers). Without customer_id, lists all segment definitions.	Read	Professional+
square_get_invoice	Get full details for a specific Square invoice by ID. Returns payment requests, due dates, amounts, status, and a public URL the customer can use to pay.	Read	Professional+
square_get_loyalty_balance	Look up a customer's Square Loyalty points balance by phone, email, or customer ID. Returns current balance and lifetime points.	Read	Professional+
square_get_loyalty_rewards	Get loyalty point adjustment history for a Square Loyalty account. Shows when points were earned, spent, or adjusted. Requires loyalty_account_id from square_get_loyalty_balance.	Read	Professional+
square_get_order	Get full details for a specific Square order by order ID. Returns line items, totals, taxes, discounts, and order state.	Read	Professional+
square_get_payment_history	Get up to 10 recent payment transactions at the Square location. Optionally filter by customer_id. Returns amount, status, payment method, and receipt URL.	Read	Professional+
square_get_subscription	Look up a Square subscription by subscription_id or customer_id. Returns plan status, billing dates, and renewal info. Useful for membership and recurring service businesses.	Read	Professional+
square_list_categories	List all Square catalog categories. Returns category names and IDs for browsing. Use category names as search terms in square_search_catalog.	Read	Professional+
square_list_invoices	List up to 10 recent Square invoices, optionally filtered by customer_id. Returns invoice status, title, due dates, and amounts owed.	Read	Professional+
square_list_locations	List all active Square business locations with addresses, phone numbers, and business hours. Use when a customer asks where to go, what the hours are, or how to visit in person.	Read	Professional+
square_list_services	List all bookable services from the Square catalog. Returns service names, descriptions, durations, prices, and variation IDs. The variation ID is required for square_check_availability.	Read	Professional+
square_redeem_loyalty_reward	Redeem a Square loyalty reward for a customer. Requires reward_id from square_get_loyalty_rewards. Always confirm with the customer first — this action is irreversible.	Write	Professional+
square_reschedule_appointment	Reschedule an existing Square appointment to a new time. Verify the new slot is available with square_check_availability first. Only the start time changes — service and staff remain the same.	Write	Professional+
square_search_catalog	Search the Square product catalog by keyword. Returns matching items with names, prices, and IDs. For appointment services, use square_list_services instead.	Write	Professional+
square_search_orders	Search recent Square orders at the business location. Returns up to 10 open and completed orders. For a specific order by ID, use square_get_order.	Read	Professional+
square_update_customer	Update a Square customer profile. Provide customer_id and only the fields to change. Get customer_id from square_get_customer.	Write	Professional+

Surveys

Tool	Description	Tier	Plan
velaro_trigger_survey	Proactively triggers a survey inline in the current conversation. Provide either	Write	Professional+

Velaro Focus

Tool	Description	Tier	Plan
focus_cluster_conversations	Groups conversations into AI-detected topic clusters and saves them to the Focus inbox pipeline.	Write	Professional+
focus_get_morning_briefing	Returns today's AI morning briefing: counts and conversation IDs for action-required, decision-required, waiting, and FYI categories.	Read	Professional+
focus_snooze_conversation	Snooze a conversation so it is hidden from the inbox until the specified time.	Write	Professional+

VelaroCRM

Tool	Description	Tier	Plan
native_crm_add_line_item	Add a product or custom line item to a CRM deal to build a quote or proposal.	Write	Professional+
native_crm_add_note	Add a note to a CRM deal. Use to capture conversation context, objections, or next steps.	Write	Professional+
native_crm_assign_deal	Assign a CRM deal to a workspace user (sets the deal owner).	Write	Professional+
native_crm_complete_activity	Mark a CRM activity as completed. Optionally record the outcome.	Write	Professional+
native_crm_create_company	Create a new company/account record in the Velaro CRM.	Write	Professional+
native_crm_create_contact	Create a new contact record in the Velaro native CRM.	Write	Professional+
native_crm_create_deal	Create a new deal in the Velaro CRM, linked to the current conversation and contact. Use when the visitor shows buying intent.	Write	Professional+
native_crm_create_ticket	Create a support ticket in Velaro's native ticketing system, routed to a team queue.	Write	Professional+
native_crm_get_activities	List CRM activities (tasks, calls, emails, meetings) for a deal or contact.	Read	Professional+
native_crm_get_buying_signals	Retrieve AI-detected buying signals (budget, timeline, intent, pain points) from conversations.	Read	Professional+
native_crm_get_company	Retrieve a company/account record from the Velaro CRM by ID.	Read	Professional+
native_crm_get_contact	Retrieve a contact record from the Velaro CRM by contact ID or email.	Read	Professional+
native_crm_get_deal	Get a specific native CRM deal by ID. Returns name, stage, amount, close date, and note count.	Read	Professional+
native_crm_get_deal_activities	List activities (tasks, calls, meetings) for a specific CRM deal.	Read	Professional+
native_crm_get_deal_contacts	List all contacts (stakeholders) linked to a deal, with their roles.	Read	Professional+
native_crm_get_deal_line_items	List products/services (line items) on a CRM deal with pricing breakdown.	Read	Professional+
native_crm_get_notes	Retrieve notes logged against a CRM deal.	Read	Professional+
native_crm_get_pipelines	List all active deal pipelines with their stages. Call this to discover valid stage names.	Read	Professional+
native_crm_get_tickets	Retrieve support tickets linked to a contact in the Velaro ticketing system.	Read	Professional+
native_crm_get_timeline	Get a unified chronological timeline of all touchpoints for a contact: conversations, notes, deals, activities, and buying signals.	Read	Professional+
native_crm_link_contact_to_deal	Link an existing contact to a deal as a stakeholder with a specified role.	Write	Professional+
native_crm_log_activity	Log a follow-up task, call, demo, email, or meeting in the Velaro CRM for the contact in this conversation.	Write	Professional+
native_crm_search_companies	Search CRM company/account records by name, domain, or industry.	Read	Professional+
native_crm_search_contacts	Search CRM contacts by name, email, company, or phone.	Read	Professional+
native_crm_search_deals	Search native CRM deals by name, contact, or stage. Returns a list with name, stage, and amount for each matching deal.	Read	Professional+
native_crm_search_products	Search the CRM product/service catalog by name, SKU, or category.	Read	Professional+
native_crm_suggest_next_action	Analyze a CRM deal and recommend the single most impactful next action to advance it toward close.	Read	Professional+
native_crm_update_company	Update fields on an existing CRM company record. Only supplied fields are modified.	Write	Professional+
native_crm_update_contact	Update fields on an existing CRM contact. Only supplied fields are modified. contact_id is optional — omit it to update the current conversation's own contact.	Write	Professional+
native_crm_update_deal	Update stage, amount, close date, or add a note to an existing deal in the Velaro CRM.	Write	Professional+
native_crm_update_ticket	Update the status, priority, or assignee of a support ticket.	Write	Professional+

Voice

Tool	Description	Tier	Plan
bridge_call_to_agent	Bridges the current IVR phone call to a live agent.	Read	Professional+
initiate_click_to_call	Initiates an outbound phone call to the customer and routes them to an available agent.	Read	Professional+
offer_callback	Offer and schedule a phone callback for the customer.	Write	Included with base bot
schedule_callback	Schedules a future phone callback for the customer.	Write	Professional+
take_message_ivr	Records a caller message and sends an email notification to the team.	Read	Professional+

Webflow

Tool	Description	Tier	Plan
webflow_get_form_submissions	Retrieve recent submissions from a specific Webflow form. Use webflow_list_forms first if you don't have the form ID.	Read	Professional+
webflow_get_site	Get details about the connected Webflow site including name, id, and domain.	Read	Professional+
webflow_inject_widget	Inject the Velaro chat widget on the connected Webflow site via Custom Code API. Requires the customer to republish their site afterward.	Write	Professional+
webflow_list_forms	List all forms on the connected Webflow site.	Read	Professional+
webflow_list_sites	List Webflow sites connected to this Velaro account.	Read	Professional+
webflow_remove_widget	Remove the Velaro chat widget from the connected Webflow site. Requires the customer to republish their site afterward. Confirm with the customer before calling.	Write	Professional+

Wellness

Tool	Description	Tier	Plan
mb_book_class	Book a Mindbody client into a class by class ID and client ID.	Write	Professional+
mb_get_classes	Get upcoming classes from Mindbody for the next N days.	Read	Professional+
mb_get_client	Look up a Mindbody client by email address.	Read	Professional+
mb_get_client_bookings	Get upcoming class bookings for a Mindbody client by their client ID.	Read	Professional+
mb_get_services	Get available services, memberships, and packages from Mindbody.	Read	Professional+
mb_get_staff	Get the list of staff/instructors from Mindbody.	Read	Professional+
mb_search_classes	Search Mindbody classes by name or type keyword.	Read	Professional+

WooCommerce

Tool	Description	Tier	Plan
woocommerce_build_cart_link	Build a WooCommerce direct-to-cart URL. Customer clicks and goes straight to checkout with items pre-loaded.	Read	Enterprise
woocommerce_check_stock	Check real-time stock levels for a WooCommerce product. Returns stock status, quantity on hand, and urgency messaging when stock is low.	Read	Enterprise
woocommerce_compare_products	Compare two WooCommerce products side by side — prices, stock status, and key differences. When product images are available, the result includes an image_url for each product — reference it in your reply. Use when a customer asks 'what's the difference between X and Y?' or 'which is better, X or Y?'	Read	Enterprise
woocommerce_create_order_note	Add a note to a WooCommerce order. Can be internal or customer-visible.	Write	Enterprise
woocommerce_customer_insights	Get deep customer intelligence from WooCommerce — lifetime value, purchase frequency,	Read	Enterprise
woocommerce_get_categories	List WooCommerce product categories. Returns category names, slugs, parent relationships, and product counts.	Read	Enterprise
woocommerce_get_customer	Look up a WooCommerce customer by email address to get their profile, order count, and total spent.	Read	Enterprise
woocommerce_get_customer_orders	Get recent WooCommerce orders for a customer by email address. Returns order list with status and totals.	Read	Enterprise
woocommerce_get_order	Look up a WooCommerce order by its numeric order ID. Returns status, totals, and shipping information.	Read	Enterprise
woocommerce_get_order_notes	Get notes (internal and customer-facing) for a WooCommerce order.	Read	Enterprise
woocommerce_get_payment_gateways	List available payment gateways from WooCommerce. Returns gateway ID, title, and enabled status.	Read	Enterprise
woocommerce_get_product_by_sku	Look up a WooCommerce product by its exact SKU.	Read	Enterprise
woocommerce_get_product_reviews	Retrieve customer reviews for WooCommerce products. Optionally filter by product ID. Returns reviewer, rating, review text, and verified status.	Read	Enterprise
woocommerce_get_product_variations	Retrieve all variations (sizes, colors, etc.) for a variable WooCommerce product. Returns SKU, price, stock, and attributes for each variation.	Read	Enterprise
woocommerce_get_recommendations	Find WooCommerce products similar to a given product by searching the same category. Returns up to 5 in-stock recommendations with pricing and URLs.	Read	Enterprise
woocommerce_get_refunds	Get refund details for a WooCommerce order.	Read	Enterprise
woocommerce_get_sales_report	Retrieve a WooCommerce sales summary report for a time period. Returns total sales, order count, averages, tax, shipping, and refunds.	Read	Enterprise
woocommerce_get_shipping_methods	Retrieve available shipping zones and methods from WooCommerce. Returns shipping options with costs.	Read	Enterprise
woocommerce_get_store_settings	Retrieve WooCommerce store settings including name, URL, currency, timezone, and version info.	Read	Enterprise
woocommerce_get_tax_rates	Retrieve configured tax rates from WooCommerce. Returns country, state, rate percentage, and name for each tax rate.	Read	Enterprise
woocommerce_get_top_sellers	Retrieve best-selling WooCommerce products for a time period. Returns product names and quantities sold.	Read	Enterprise
woocommerce_search_orders	Search WooCommerce orders by customer name, email, or order number.	Read	Enterprise
woocommerce_search_products	Search the WooCommerce product catalog by keyword. Returns product names, prices, stock status, and URLs.	Read	Enterprise
woocommerce_update_order_status	Update the status of a WooCommerce order (e.g. processing, on-hold, completed, cancelled).	Write	Enterprise
woocommerce_validate_coupon	Validate a WooCommerce coupon/discount code. Returns validity, discount amount, discount type, expiry, and minimum order requirement.	Write	Enterprise

Zoho

Tool	Description	Tier	Plan
zoho_add_note	Add a note to a Zoho CRM record (Contact, Lead, or Deal).	Write	Professional+
zoho_create_contact	Create a new contact in Zoho CRM.	Write	Professional+
zoho_create_lead	Create a new lead in Zoho CRM.	Write	Professional+
zoho_get_contact	Get a Zoho CRM contact's full profile by their contact ID.	Read	Professional+
zoho_get_contact_deals	Get deals linked to a Zoho CRM contact by contact ID.	Read	Professional+
zoho_get_deal	Get a Zoho CRM deal's details by their deal ID.	Read	Professional+
zoho_lost_deal	Zoho CRM deal (potential) ID.	Write	Professional+
zoho_search_accounts	Search Zoho CRM accounts by company name or keyword.	Read	Professional+
zoho_search_contact	Search Zoho CRM for a contact by email address.	Read	Professional+
zoho_search_leads	Search Zoho CRM leads by name, email, or company keyword.	Read	Professional+
zoho_update_lead	Update a Zoho CRM lead's status or rating.	Write	Professional+
zoho_won_deal	Zoho CRM deal (potential) ID.	Write	Professional+

Worked example - order lookup + support ticket agent

A minimal custom agent that can answer "where's my order" and, if needed, open a support ticket - chaining shopify_get_order (read) and native_crm_create_ticket (write).

1. Discover available tools:

curl https://api-messaging-us-east.velaro.com/mcp/v1/tools/list \
  -H "Authorization: Bearer vel_live_xxxxxxxxxxxxxxxx"

2. Look up the order:

curl -X POST https://api-messaging-us-east.velaro.com/mcp/v1/tools/call \
  -H "Authorization: Bearer vel_live_xxxxxxxxxxxxxxxx" \
  -H "Content-Type: application/json" \
  -d '{
    "jsonrpc": "2.0",
    "id": "1",
    "method": "tools/call",
    "params": { "name": "shopify_get_order", "arguments": { "order_number": "1234" } }
  }'

3. If the order can't be resolved, open a ticket:

curl -X POST https://api-messaging-us-east.velaro.com/mcp/v1/tools/call \
  -H "Authorization: Bearer vel_live_xxxxxxxxxxxxxxxx" \
  -H "Content-Type: application/json" \
  -d '{
    "jsonrpc": "2.0",
    "id": "2",
    "method": "tools/call",
    "params": {
      "name": "native_crm_create_ticket",
      "arguments": {
        "subject": "Order #1234 not found",
        "team_id": 1,
        "priority": "Medium",
        "initial_message": "Customer asked about order #1234 - not returned by shopify_get_order."
      }
    }
  }'

Same flow in Node:

const API_KEY = process.env.VELARO_API_KEY; // vel_live_...
const BASE = "https://api-messaging-us-east.velaro.com/mcp/v1";

async function callTool(name, args) {
  const res = await fetch(`${BASE}/tools/call`, {
    method: "POST",
    headers: {
      Authorization: `Bearer ${API_KEY}`,
      "Content-Type": "application/json",
    },
    body: JSON.stringify({
      jsonrpc: "2.0",
      id: Date.now().toString(),
      method: "tools/call",
      params: { name, arguments: args },
    }),
  });
  const data = await res.json();
  if (data.error) throw new Error(`${data.error.code}: ${data.error.message}`);
  return data.result.content[0].text;
}

const order = await callTool("shopify_get_order", { order_number: "1234" });
console.log(order);

// If needed:
const ticket = await callTool("native_crm_create_ticket", {
  subject: "Order #1234 not found",
  team_id: 1,
  priority: "Medium",
  initial_message: "Customer asked about order #1234 - not returned by shopify_get_order.",
});
console.log(ticket);

Errors

HTTP	JSON-RPC code	Meaning
401	-32001	Missing/invalid/expired API key, or MCP API not enabled on your plan
404	-32601	Tool name not found, or not licensed for your plan
400	-32600 / -32602	Malformed request body or arguments
429	-32002	Monthly MCP API quota reached
429	-32003	Burst rate limit exceeded - retry after a short delay
500	-32000	Skill execution failed - check your arguments and retry