Knowledge Base Topics and Category Settings

Organize your Knowledge Base content by creating categories and topics. This section explains how to add and manage categories, associate topics, and ensure every article is easily accessible through a structured hierarchy.

Knowledge base topics and category settings.
1New CategoryAdd a new category name
2New TopicAdd a new topic name and slug.
3Uncategorized topicsTopics that have not been associated with a category are listed in the “Uncategorized” section.
4Category with TopicsExample of a category with topics associated with it.

Was this article helpful?