Chat Search Widget

The knowledge base can be searched from within the chat window with a landing page widget.

Knowledge base search widgets.

Search widget

1Search widgetChat window landing page widget for knowledge base search.
2Search fieldEnter keywords or phrases to be searched.
3Search buttonSubmit a search request.


Search Results widget

4Search results widgetResults of the search are displayed in a widget that opens below the knowledge base search widget.
5Carousel scrollButtons that control the forward and backward scrolling of search results the number of search results displayed is controlled by a setting.
6Article cardEach article that matches the search results is displayed on a card that shows the article title and description.
7Close resultsCloses the search results widget.


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