Question Answering
Last updated April 5, 2025 ·
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· 2 min read
2 min read
The Velaro QnA Maker enables the upload and creation of questions and their answers, to easily enable a chatbot with natural language understanding capability to listen to your visitor's questions, and supply the correct answers.
| 1 | AddUrl | Use a URL to pass QnA sets into the QnA Maker. |
| 2 | Add File | Use a file to pass QnA sets into the QnA Maker. |
| 3 | Add QnA | Manually add a QnA set one entry at a time. |
| 4 | Settings | Set the score threshold minimum and the max results presented by the QnA Maker. |
| 5 | Test | Submit a test question to test query the QnA Maker. |
| 6 | Publish | Publish the QnA sets currently in the Maker so that they can be queried through the bot. |
| 7 | Source | Manage different sources through this drop down, each set of QnAs is housed in the source they were imported from. |
| 8 | QnA Entries | Listed QnA entries that are a part of the selected source. |
Capture questions and answers from a web page
The Velaro QnA tool can scan a page that content structured in a question-and-answer format and import these question-and-answer pairs for review and editing.
Capture questions and answers from a file
select “+Add file” to upload a file in Excel, Word, or CSV format.
Add question phrases and their answer
| 1 | Question | Enter a question that the visitor might ask. |
| 2 | Add Alternate Phrasing | Add multiple phrasings of a question that would result in the same answer. |
| 3 | Answer | Enter the answer that will display when the question is asked. |
| 4 | Add or Cancel | Add the QnA entry, or cancel the entry addition. |
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Natural Language Processing