Download the Velaro Desktop App
You can download the Velaro desktop application directly from within the platform.
Download From the application
- Open Velaro
- Click your profile menu
- Select Download App
- Choose the Windows installer
From the website
You can also download the desktop app for Windows and Mac here: https://velaro.com/downloads
Why use the Velaro Desktop App
Running Velaro as a desktop application is the recommended setup, especially for teams that rely on real-time alerts and notifications.
Modern web browsers increasingly restrict background activity to reduce abusive advertising behavior. While these changes benefit general browsing, they can interfere with legitimate applications that depend on background connectivity and notifications.
Using the desktop app helps you avoid these limitations. Here are some benefits of using the desktop version:
More reliable notifications
Browsers apply tab throttling to background tabs, reducing network activity when a tab is not active. If Velaro is running in a background browser tab, this can delay or suppress notifications.
The desktop app runs outside the browser and is not subject to tab throttling.
Consistent alert behavior
Browser autoplay and notification policies prevent sounds or alerts from playing unless the page has been recently interacted with. This can cause missed notifications even when you are logged in.
The desktop app does not rely on browser interaction rules, so alerts behave consistently.
Fewer interruptions from browser changes
Browser policies continue to change as vendors respond to new advertising techniques. These changes can impact background behavior, audio, and notifications without warning.
Using the desktop app avoids dependency on browser policies and provides a more stable experience over time.
Recommended use
For agents and teams that need dependable alerts, background connectivity, and fewer interruptions, the Velaro desktop application is the preferred option.