Integrations

To access the Integrations screen, click on the Setting icon, then click the Integrations menu option.

Integration screen
Integration Screen
IntegrationDescription
Google Analytics TrackingCollect, configure, and analyze your data to reach the right audience.
MagentoAdd chat to your Magento store and pull back shopping cart data in real time.
Windows AzureStore chat transcripts in a Windows Azure storage container.
Amazon Web ServicesStore chat transcripts in an AWS storage container.
NetSuiteAccess Netsuite directly in chat to create and search for, and save transcripts to records.
SalesForce IntegrationAccess Salesforce directly in chat to create and search for, and save transcripts to records.
Microsoft DynamicsConnect to on-premise or on-demand MS Dynamics CRM account directly in chat to create, search for and save transcript to records.
FTPPost chat transcripts to a FTP server.
WebhooksPost chat transcripts to a Webhook URL.
XMLPost chat transcripts as xml.
KickboxVerify your visitor's email addresses with kickbox.io.
SurflyCobrowse: Invite your visitors to surf the web together.
HubspotSubmit surveys and/or information collected via engagement as a Hubspot form.
Salesforce DeskSearch survey question answers against your Desk knowledge base.
OktaConfigure single sign-on and account provisioning for Okta.
SQL ServerStore your chat transcripts in a Microsoft SQL Server database.
Motion.aiIntegration Motion.ai's chatbots into your Velaro workflow, allowing chats to be passed from bot to agent seamlessly.
RecursiveLabsEnable voice, video, and cobrowsing with your visitors.
ZendeskCreate contacts & tickets right from chat, and search survey question answers against your Zendesk knowledge base.
Custom ContentAdd a custom link to your application within Velaro. Inserts a new tab with content in the Engagement screen information panel.

 


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