Dynamics 365: Call Pop in the Velaro Chat Panel

The Velaro Chat Panel control on a Dynamics form shows the agent's live call (Zoom Phone or any Velaro voice line): who is calling, the matching Dynamics record with an Open Record button, and a clear message when no record matches. It uses the same Connect to Velaro sign-in as the chat history.

Turn it off for one form with the control's Show Call Pop property set to Hide. Use org default means on. Agents must be signed in to Dynamics with the same email they use in Velaro so only their own calls appear. Requires version 1.2.0 of the control and the Velaro call-pop feature on the site.