Scheduler and Calendar Guide
What the scheduler does
Velaro Scheduler lets visitors book appointments with your team from a public booking page or the web messenger. Bookings appear on a week and month calendar in Admin under Appointments, and every booking updates the assigned agent right away.
Connect a calendar
Open Appointments, then Booking setup, and use Google Calendar to connect your calendar with one consent step. Microsoft 365 calendars are supported too. Once connected, busy times on your calendar are respected when slots are offered, and new bookings are added to the calendar.
Assign an agent
On each staff resource, choose the agent who handles that calendar. Upcoming appointments for that agent show in the web messenger and trigger a mobile notification when something is booked, moved or cancelled.
Upcoming appointments
Use the week or month view to see what is coming up. If something cannot load, the page shows a clear message with a Retry button instead of an empty calendar.
Ask Moshky
Ask Moshky "what appointments do I have this week". Moshky can also cancel or reschedule an appointment: it shows a preview first and only changes it after you confirm. Every change is recorded and can be undone.
Command line and MCP
Run velaro booking upcoming to list appointments, or use the booking_list_upcoming tool from an MCP client.
Was this article helpful?