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Scheduler and Calendar Guide

What the scheduler does

Velaro Scheduler lets visitors book appointments with your team from a public booking page or the web messenger. Bookings appear on a week and month calendar in Admin under Appointments, and every booking updates the assigned agent right away.

Connect a calendar

Open Appointments, then Booking setup, and use Google Calendar to connect your calendar with one consent step. Microsoft 365 calendars are supported too. Once connected, busy times on your calendar are respected when slots are offered, and new bookings are added to the calendar.

Assign an agent

On each staff resource, choose the agent who handles that calendar. Upcoming appointments for that agent show in the web messenger and trigger a mobile notification when something is booked, moved or cancelled.

Upcoming appointments

Use the week or month view to see what is coming up. If something cannot load, the page shows a clear message with a Retry button instead of an empty calendar.

Ask Moshky

Ask Moshky "what appointments do I have this week". Moshky can also cancel or reschedule an appointment: it shows a preview first and only changes it after you confirm. Every change is recorded and can be undone.

Command line and MCP

Run velaro booking upcoming to list appointments, or use the booking_list_upcoming tool from an MCP client.

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