What carries over

The message text and buttons from your existing menu paths can be reused as draft knowledge for the AI assistant, so you do not rebuild your content by hand. Menu paths that send visitors to a team, collect details in a form or use an outside service are reviewed with you and set up for the AI assistant separately.

Connecting a Microsoft agent

Add your agent under Integrations, Copilot Studio, then use the Test action on its configuration to confirm it answers before it is used in a workflow.

Running a pilot

Run the pilot on a test team or a single workflow so other visitors stay on your current chatbot. Turn the workflow off at any time to end the pilot.