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Booking Events, Deposits and Analytics

Velaro now gives you more ways to automate and measure the bookings your customers make.

Booking events

Velaro sends an event to your Zapier or webhook subscriptions when a booking is created, cancelled, rescheduled or marked as a no-show. The same four moments can start a workflow: choose the Booking Created, Booking Cancelled, Booking Rescheduled or Booking No-Show trigger. Each event includes the booking, its time, the service and the customer contact details.

Marking a no-show

Once a booking's start time has passed, open it in the Bookings list and mark it as a no-show, or ask Moshky to do it. Scheduled and confirmed bookings can be marked. The no-show event is sent once per booking.

Deposits

Set a deposit amount on a booking, then create a payment link to send to the customer. The customer pays on a secure hosted payment page, so card numbers never pass through Velaro. You can check the payment status at any time. Connect a payment provider first so the link can be created.

Booking analytics

See how many bookings you have by status, your no-show rate, your cancellation rate and how full each resource is. Choose any range up to 366 days; the default is the last 30 days. Moshky can answer these questions for you as well.

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