Booking Modes Guide

What booking modes are

Each bookable service can be booked one of three ways. Staff schedule books one person's time, the way scheduling works today. Table capacity books a table for a party of a given size, which suits restaurants and similar venues. Seat capacity books seats in a class or session. A service with no mode set keeps booking the way it always has.

Setting up tables

Add each table as a bookable resource of type Table. Give it the smallest and largest party it seats. Optionally set how many minutes a party keeps the table, and a combine group name. Tables that share a combine group can be joined to seat a larger party when table combining is on for the service.

Turn time and buffers

Turn time is how long a party keeps a table. Set one default for the service, or set different times by party size, for example 60 minutes for 1 to 2 guests, 90 for 3 to 5 and 120 for 6 and up. A table's own turn time takes priority over the service. Buffers hold a few minutes free before or after each booking so staff can reset the space.

Using Moshky and the tools

Ask Moshky to show how your services are booked, or to change a mode, turn time, buffer or table. Moshky shows a before and after preview first and only saves after you agree. Every change can be undone from the audit entry. The same settings are available through the Velaro CLI (velaro booking service update, velaro booking resource update) and the Velaro MCP booking tools.

Good to know

Table capacity is available on accounts that include booking tables. If it is not turned on for your account, the change is not saved and the message says so. The smallest party must not be larger than the largest. Turn times run from 5 to 480 minutes.