Audit Trail

What it shows

Velaro keeps a record of who changed your account's settings, and when. Go to Audit Trail to see a chronological history of changes to things like IVR voice configurations and workflows.

Each entry shows:

• What was changed (the entity and action)
• Who made the change — a person on your team, or Moshky (our AI assistant) acting on a request from someone on your team, in which case we show who asked
• When the change happened

Full change detail requires Compliance

By default you see a plain trail: who changed what, and when. Seeing the actual before/after values for each change requires a Compliance package (Starter, Pro, or Enterprise). If your account doesn't have one, the trail still shows every change — just without the detailed values. Contact your account manager to add a Compliance package.

What you won't see here

Internal Velaro support actions (for example, a support engineer applying a fix on your behalf during a support ticket) are tracked separately and are not shown on this page — this page is your team's own change history.

Access via API, CLI, or MCP

• REST: GET /AuditTrail (optionally ?entityType=Workflow&entityId=123)
• CLI: velaro activity audit-trail
• MCP tool: audit_trail_list