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Moshky and your help center, phone hours and avatar

What Moshky can change

With "Moshky can make changes" turned on, Moshky can read and update your help center branding (company name, theme color, header text, return link, last updated display), your phone business hours, and your avatar settings such as display name, size, shape and greeting.

How a change works

Moshky shows a before and after preview first and saves nothing until you agree. Only the settings you mention change; everything else stays as it is.

Phone business hours

Tell Moshky the days and times, for example Monday to Friday 9 AM to 5 PM Eastern. Moshky saves times in 24-hour form and asks you to correct anything it cannot read.

Undoing a change

Every change is recorded with the previous values. Ask Moshky to undo it and it restores the previous settings after showing you what will change back.

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