Calendar Availability and Booking Defaults
What it does
Your bot can check live availability on the calendars your team has connected (Google Calendar, Outlook and Microsoft 365, Microsoft Bookings, Calendly, Acuity, Cal.com, or the Velaro scheduler), offer a few times in the visitor's own time zone, book the one they pick, and send a confirmation. A visitor can ask "can someone see me Thursday afternoon?" and get real open times.
Booking defaults
Booking defaults decide how a new booking starts: the default calendar provider, meeting length, meeting type (phone, video, in person), location, time zone, and which contact details are pre-filled for the visitor. Ask Moshky "show my booking defaults" to see them.
Change defaults with Moshky
Ask Moshky to change a default, for example "set the default meeting length to 30 minutes". Moshky shows a before and after preview first. Reply yes to save it. Each saved change is recorded and can be undone with "undo that booking change".
Weekly availability
Availability rules are the days and hours a person or resource can be booked. Ask "list booking availability" to see them. To change one, name the rule and the new day, start time, end time or time zone. Moshky previews the change and saves it only after you agree.
Workflow recipe
In the workflow builder add an AI step, allow the calendar availability and booking skills for the calendars you connected, and add a step that sends the confirmation. Set the booking defaults first so the bot knows which calendar and meeting length to use.
Good to know
Availability reflects the connected calendar at the moment of the request. A calendar must be connected before the bot can read it. Changes made through Moshky need the account to have Moshky changes enabled.
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