The MCP & API access bundle lets a site connect outside tools (AI assistants, CRM embeds, custom integrations) to Velaro with API keys. It packages four limits behind one add-on so you can turn it on, size it, and see what it costs in one place.

What the bundle contains

Overage pricing per 1,000 extra monthly calls is set per plan by Velaro and is not part of the bundle quantities.

Limits by plan

Your plan includes an allowance for each of these (calls per month, calls per minute, response size and CRM embed polls). On Starter, MCP access is an add-on you purchase; on higher plans it is included. An admin or billing user can see their exact numbers and the add-on price on Billing. Trial sites get no MCP access.

No unlimited per-minute limits

Every customer site has a real per-minute cap. If a per-minute value is 0 it does not mean unlimited: skill calls fall back to 60 per minute and CRM embed polls fall back to 60 per minute per key. Only Velaro internal sites are exempt.

What a customer sees when they hit a limit

• Over the per-minute skill cap: the call is rejected until the next minute.
• Over the CRM embed poll cap: the endpoint answers HTTP 429 with a Retry-After header giving the seconds until the next minute. Clients should wait that long before polling again.
• A request with no valid API key gets 401.

If a customer needs more than their plan allows, they can use a second API key (the poll cap is per key) or ask Velaro support for an override.

Sizing guidance for CRM embeds

The CRM embed polls about once every 2 seconds per open agent, which is 30 per minute per agent. Divide your plan's CRM embed poll allowance per key by 30 to get roughly how many agents one key can cover; your exact number is on Billing.